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Kelly's Custom Floor, Inc.

3.5

About this business

Location details

1507 E Texas St, Bossier City, LA, 71111, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.521 reviews
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Jnob's profile image
Jnob 
5 years ago

Unethical business, unprofessional, low quality workmanship, unreasonable, employees lack job knowledge 

Business response:

Mr. ******: It is regrettable that once again you have taken your poison pen and are blaming Kelly's Custom Floors for your personal problems! You failed to include in your letter that YOU took our company to court here in Bossier City and after a 5 Hour trial YOU LOST and were told you owed the balance ($4,660.86) to Kelly's (which you have not paid and your home has a Lien placed against it). You upgraded your home and leased it out when you were stationed away from Bossier and we feel sure were able to lease your home f... read more

Mark's profile image
Mark 
5 years ago

Kelly's Custom Floors is awesome!! I called the store to have someone come out to my house to measure for flooring. I wasn't sure if I wanted wood flooring or carpeting. The owner, Mr Kelly (Paul), came out and after talking with him for a short while I decided that wood flooring was the right choice. Paul is very knowledgeable of all his products and was so enjoyable to work with. After picking out the wood floors I wanted, my order was placed and Paul had the flooring delivered within in the week. His crew of highly skille... read more

danny's profile image
danny 
6 years ago

If you are thinking about a new floor I would think twice before calling these people. We had a new floor put down four years ago and within two years started to have trouble. They came out and said it was a moisture problem and they were not responsible for the problem even though they put down a cheap thin moisture pad Two months ago they said the manager would come out to look at it but still have not heard from them. So again I would be very careful about calling these people. 

Frequently asked questions about Kelly's Custom Floor, Inc.

How is Kelly's Custom Floor, Inc. rated?

Kelly's Custom Floor, Inc. has a 3.5 star rating with 21 reviews. 

When is Kelly's Custom Floor, Inc. open?

Kelly's Custom Floor, Inc. is closed now. It will open at 8:00 a.m. 

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