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155 Andover St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:30 a.m. to 5:00 p.m. |
I made an appointment and dropped my car off for a muffler and recall service. I had a 7:30 drop off time. I received no call or update during the day. I showed up at 5:00 and sat there another 30 minutes only to be told they never got to my car. You decide if you think they deserve your business. I don’t think so. They over promise and underdeliver and make their customer service priorities solely on the amount they will charge. Recalls are not a money maker for them.
Only giving 1 star because 0 isn't an option. A/C died on my Nissan Rogue on 7/23. Cslled for a service appointment and they couldn't take the car iin until the following Monday. Dropped off Monday morning at 7:00 am. Was told that they would run diagnostics, and that once they had results it might be a couple days to get the parts in. They had no loaner vehicles available (not a good sign first thing on a Monday morning). Left unable to go to work with a promise from the service advisor that he would call with an update by ... read more
David was great and answered all my questions. Fast and friendly
Very bad
Kelly Nissan of Danvers has a 4.6 star rating with 426 reviews.
Kelly Nissan of Danvers is open now. It will close at 8:00 p.m.
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