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Kelli's Outdoor Care
- Tree Services
- Saint Michael, MN
About this business
Full Tree Service Offering including Removal & Clean Up, Trimming and Stump Grinding
Location details
1812 Hawk Trail, Saint Michael, MN, 55313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This business came as scheduled, trimmed the problem tree. Left leaves and one branch in the road. Would NOT answer my email questions afterward. I emailed them twice - nothing. Will not use them again.
The crew arrived as scheduled. They removed one tree and trimmed two others. They cleaned up the yard. We were very pleased with their service.
I received a call from Kell"s outdoor shortly after going on Angie list for a pro to remove 4 shrubs. They told me they would stop by on thursday the 2st after they finished a job because they were in the area the same day I went on Angie list. I called around 5:00 to see if they were still coming and a lady who answered the phone said she had to send them on another job and they would be here tomorrow on Friday the 22nd. I waited at home all day untill 7:00 No phone call. Terrible customer service. Would not do business wit... read more
These guys came as scheduled, trimmed the trees, and cleaned up the yard. They were also very kind and answered all my questions via text quickly before the job. I will definitely call Kelli’s Outdoor Care again when needed.
I would not recommend this company to anyone. I would recommend to people to NEVER use their services. I received a quote from this company back in March. We had planned for my tree and stump to be removed on May 19 (almost two months after the quote was received). After contacting them, they told me they'd be there at 10am. They called that day and canceled. They agreed to come 3 days later. I came home and the tree was still there. I tried calling the GM multiple times, without any answer. Finally, he called me back the fo... read more
Business response:
Sorry to hear that you feel that way Megan. Here at Kelli's outdoor care we strive to bring excellent customer satisfaction. We did try to explain to you that the situation was totally circumstantial. The day that we had your job scheduled, due to an injury to are contracted climber. I made a decision, for the safety of your property, and my crew. That it would be best to reschedule your job for later date. under no other circumstances would I have recommended rescheduling your job. We did offer you a 50% discount on any fut... read more
Frequently asked questions about Kelli's Outdoor Care
How is Kelli's Outdoor Care rated?
Kelli's Outdoor Care has a 4.4 star rating with 35 reviews.
When is Kelli's Outdoor Care open?
Kelli's Outdoor Care is closed now. It will open on Monday at 9:00 a.m.
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