Top Real Estate in your area
About
Keller Williams Realty East Valley- Real Estate Brokers in Phoenix Arizona Zeth Kuritzky
Suggest editsBIRDEYE FOR BUSINESSES
This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
Sort By:
Featured
Tierney T on BBB
7 months ago
09/08/2022, 01:22 AM
This was the worst property management I have ever had to work with. When my air conditioning stopped working in April I contacted them and got no response. This was an emergency situation and they acted like it was no big deal. I waited four weeks to get a new unit while my apartment was anywhere from ***** degrees. Miserable. Our landlord and property management did not care one bit about the fact that it was a whole month without air conditioning. Come to find out from the company they used to replace the *** we could've had a new one within days if they didn't keep asking for new quotes and not responding back to them. Do not waste your time trying to contact them. They will either not respond at all or they will respond days later with an attitude as if helping you is an inconvenience.
Sarah L on BBB
2 years ago
02/26/2021, 00:12 AM
If you are looking to rent a property and want a management company that has your interest at heart do not use Green Group. Pleasant experience at the beginning but once you have signed a lease they do not care about the renter at all. Even if the air conditioning goes out in the middle of the summer (and it is required by law to be repaired), they allowed the owner of our property to request 6 different quotes over the course of a week until a repair was eventually made from a friend of the owner. No compensation was given for being without air conditioning for over 2 weeks in the middle of July. All service issues were dealt with incredibly slowly with no concern for the renter. Upon exiting the property, we were offered $35 of our $2200 security deposit back with a two page explanation of deductions (replace lightbulb $8). Some line items said "new with receipt upon move in" which was not true and no receipt was provided to show this was the case. You will pay a move in cleaning fee and a move out cleaning fee (don't worry the next renter will have to pay a move in cleaning fee too). You might be thinking that this is a terrible review for the sake of leaving a terrible review but please take it as a grain of salt. The first 2 months after moving in I would have recommend using the company but after living in one of their "managed" properties for 2 years I would issue a warning to anyone that would listen not to rent from them at all.
Kim and Richard M on BBB
2 years ago
01/11/2021, 04:53 AM
If I could give less than one star. I would. This group is dishonest. Staff make material misrepresentations the group does not stand behind Also extremely unprofessional and disorganized. This includes Alyssa E***. Broker Mike (unresponsive) and Managing Partner. Azia C******. See also A* ***** ** ****** complaint against this group. Just say NO to The Green Group for property management and for rentals.
Featured content
How to respond to a bad review - 5 tips to turn them around
Kim M on BBB
2 years ago
01/11/2021, 00:11 AM
If I could give less than one star. I would. This group is dishonest. Staff make material misrepresentations the group does not stand behind Also extremely unprofessional and disorganized. This includes Alyssa E***. Broker Mike (unresponsive) and Managing Partner. Azia C******. See also A* ***** ** ****** complaint against this group. Just say NO to The Green Group for property management and for rentals.
Sharon D on BBB
4 years ago
06/05/2019, 05:10 AM
I do not want to give this company any stars. 6/4/19-Shanna D** from Keller Realty Group & *** ************ ***. left a notice on the door of my home saying I had 5 days from the date of the letter to vacate otherwise I would incur legal action. On 6/5/19 4:20 pm, Shanna D** came to my home knocking loudly and ringing the doorbell incessantly. I opened the door and told her to please stop and I asked her if she was the person who left a 5 day notice to vacate on my door the previous day. Shanna said yes. I told her I was reporting her to the Better Business Bureau and she needed to stop harassing me immediately. Shanna asked me who owned the house. Then she told me she owned the house and I needed to vacate. I told her to leave now otherwise I was calling the police. Shanna left but I'm concerned she will keep coming back and harassing me to leave my home which is litigation proceedings.
Jessica C. on BBB
5 years ago
01/22/2018, 05:14 AM
BEWARE OF THIS MANAGEMENT COMPANY!!! We have been tenants for 3 years, and have had problems with our AC unit going out every year! In 2016 we had to issue them a 24 hour wrongful failure to provide essential services notice after they neglected to fix our broken AC unit for more than 30 days (during excessive heat warnings). The AC unit had gone out again in 2017, and the technician told us "Until the owners decide to replace the unit, I am basically putting a Band-Aid on a wound that won't heal every time I come out." Although our lease renewal was approved by the owners for 2018 at $100 more per month, we were asked if we would like to negotiate the rent increase. We responded simply by asking if the owners planned on updating the faulty AC unit. Azia Coleman's response was that the owners were now requesting she issue a non-renewal notice because they want to re-list the home closer to $1,250 instead of renewing to us for $1,195. We received a 48 hour notice to enter the home so they could show the home to prospective tenants before we ever received an official non-renewal document. We denied their entry, and negotiated moving out 1 month early to avoid their "showings" conflicting with my work at home full-time, and go to school full-time schedule. They agreed, and provided us with an addendum, but issued another 48 hour notice 1 week later and entered the premises anyway. Azia told the new tenant the home was in really good condition - this could not be further from the truth. She has been aware of the poor conditions as they have received several letters from the HOA to paint the deteriorating exterior of the home, but they have been avoiding those letters and have refused to paint the home until "they receive a letter from the HOA". RED FLAG - SLUMLORD ALERT!!!
Julie N. on BBB
6 years ago
12/28/2016, 04:14 AM
This is the worse management company that does not respond to tenants. My air conditioning was out for a month before I threatened them with a lawyer. My oven was broken for a month before we paid for the repair because it was the day before Thanksgiving. Our pool needed repair and the management company ignored my maintenance requests until we once again spent hundreds of dollars until they finally replaced the pump. I have asked to be reimbursed for the pool expense but the homeowner refuses because it was not done through a warranty company. If the management group would have handled the request in a timely manner we would not have repaired it ourselves. The company never returns phone calls and ignores maintenance requests. I will be taking them to small claims court to recoup my losses. DO NOT USE this company. Not surprised they have an F rating.
Get more reviews. Get more customers.
Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.