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Keene Dodge Chrysler Jeep Ram
- Car Dealers
- Jarrettsville, MD
About this business
Keene Dodge Chrysler Jeep Ram is a family owned and operated business that has been serving our customers since 1980.
Location details
3707 Norrisville Rd, Jarrettsville, MD, 21084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Im happy with the vehicle I purchased, but the overall experience with this dealership was disappointing. During my inspection before buying, I found a nail in one of the tires. Instead of replacing it, they just plugged it and said it was safe. They also didnt bother to fill the gas tank at the time of purchase, which is a basic courtesy many dealers provide.Negotiating was impossiblethey shut down any discussion with the price is the price. After the sale, they mishandled the title and tax credit for my trade-in, resulting... read more
I I have been a valued customer with Keene Dodge since 2013. They have been very good to me except recently they put a rebuilt transmission in car 2021 now having a lot of problems with this rebuilt transmission and they were telling me that they were just going to give me the warranty, I’ve had a full bumper-to-bumper wheel wheel warranty on this car. They have not replace the second one which should be fixed, correct Hi ******! Let me start by saying that you are absolutely a valued customer of our store. In this situation... read more
I I have been a valued customer with Keene Dodge since 2013. They have been very good to me except recently they put a rebuilt transmission in car 2021 now having a lot of problems with this rebuilt transmission and they were telling me that they were just going to give me the warranty, I’ve had a full bumper-to-bumper wheel wheel warranty on this car. They have not replace the second one which should be fixed, correct
What seemed like a good experience purchasing this truck for $68,000. After owning the truck for 9,000 miles started hearing a noise coming from driver side front wheel. After looking, I realized that oil was all over my caliper and the axle. Brought the truck back to be looked at received a call in 1 hour trying to sell me on over $3,000 worth of filters after only owning the truck for 9,000 miles. ?After returning and looking under truck I realize that they cleaned all the oil off my caliber but failed to mention anything ... read more
Business response:
We are certainly sorry to hear you had a bad experience at our store. I want to address some of the concerns you have. The first being the services that were offered when you were here for your first visit. You had put 11,000 miles on the truck since purchase and at that mileage there were services that were recommended by Chrysler which we conveyed to you. It is our job to make sure that our customers are informed of all recommended services for their vehicles. When the truck came in the the ticket shows your were concerned... read more
Frequently asked questions about Keene Dodge Chrysler Jeep Ram
How is Keene Dodge Chrysler Jeep Ram rated?
Keene Dodge Chrysler Jeep Ram has a 4.4 star rating with 1,080 reviews.
When is Keene Dodge Chrysler Jeep Ram open?
Keene Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.
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