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KC Summers Auto Group
- Car Dealers
- Mattoon, IL
About this business
KC Summers Auto Group wants to be your first choice for any New or Pre-Owned Toyota, Hyundai, Nissan, Mazda, GMC, Buick, or Genesis car or truck. We offering financing and leasing options. We would love to have your trade-in as well, and can setup an appointment with one of our professional appraisers. Our service department can handle, all your tires, breaks, oil or engine/transmission needs. We have been locally owned and family operated since 1964. Please give us the opportunity or if you are unsure just ask a friend with... read more
Location details
117 S 19th St, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Sadly the customer service has gone to hell. Too many bad experiences to fit in this review. They are careless, incompetent and don’t listen Also caused damage to my vehicle twice and only made excuses. The last ordeal cost me a $500 deductible and a claim to my insurance. DONE
I recently brought my truck in for a simple oil change—an unremarkable, routine task. When I got it back, I noticed a trim piece beneath the steering column had been left off. Mistakes happen. So, giving the benefit of the doubt, I brought it back and politely pointed it out. The response? “I don’t have anyone to look at it, bring it back another time.” Fine. I rearranged my schedule, took time off work, and brought it back again. This time, I was told—with a straight face—that GM wouldn’t allow the repair unless the part wa... read more
Working with Scott Hensley at KC Summers was a standout experience from start to finish. He was patient, courteous, and made the entire process feel seamless. One of the things that really impressed us was that he went out of his way to bring the car to us — something you don’t see every day. It felt like VIP treatment without the pressure. If you appreciate service that’s both thoughtful and professional, Scott is the one to ask for.
Always enjoy the employees and good service
Frequently asked questions about KC Summers Auto Group
How is KC Summers Auto Group rated?
KC Summers Auto Group has a 4.5 star rating with 413 reviews.
When is KC Summers Auto Group open?
KC Summers Auto Group is open now. It will close at 3:00 p.m.
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