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KC Summers Auto Group

4.4

About this business

Location details

117 S 19th St, Mattoon, IL, 61938, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.4427 reviews
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Matt Jones's profile image
Matt Jones 
a month ago

I think the world of my sales person, he went out of his way to make everything right but one person can’t save a broken service department. I don’t understand how car dealerships don’t get that repeated business truly involves the continued service the customer receives not the one time sale… but alas here I am writing this review. To think that I drive an hour and a half to get to this dealership because I was told good things only to be so disappointed. My first oil change after buying my car here they managed to put a go... read more

Mark Elliott's profile image
Mark Elliott 
a month ago

Few years ago, about five, just now got around to this because it took me that long to be nice about it. Long story short.....I bought a used 2015 Silverado....good truck. Had all the symptoms of the 14-18 model years transmission trouble. I had the 30 day warranty and it was brought to their attention in that time frame. I had to have it rebuilt and didn't have time to fight with the dealer on time frame for repairs. They had the same old story line just needs fluid changed that they tell everybody and well that didn't fix ... read more

Andrew Scheff's profile image
Andrew Scheff 
a month ago

A huge thank you to Thomas Moore from the service department and the technicians who fixed a coolant leak in my truck. They were very understanding of the issue and took care of the issue quickly. I couldn't recommend them enough! 

Angie Meyer's profile image
Angie Meyer 
a month ago

Braxton helped me find exactly the right Genesis for and made all arrangements to make me feel great about my purchase. I trusted him every step of the way!! Great experience 

Trevor Pruemer's profile image
Trevor Pruemer 
a month ago

Shady shelia mechanics that overcharge just to look at a car without doing any work. They don’t keep records of work done. I will never do business with them again. 

Frequently asked questions about KC Summers Auto Group

How is KC Summers Auto Group rated?

KC Summers Auto Group has a 4.4 star rating with 427 reviews. 

When is KC Summers Auto Group open?

KC Summers Auto Group is open now. It will close at 6:00 p.m. 

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