Kay Jewelers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kay Jewelers

3.3

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals,... read more

Location details

14141 Steele Creek Rd #100, Charlotte, NC, 28273, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.347 reviews
Select a rating
Katelynne Gerhardt's profile image
Katelynne Gerhardt 
on Google
2 years ago

I'm really gonna miss this store. So happy that it was closer to me. I'm gonna miss you guys very much. Kate/ former Penn employee. 

Anonymous's profile image
Anonymous 
on Google
2 years ago

I'm really gonna miss this store. So happy that it was closer to me. I'm gonna miss you guys very much. Kate/ former Penn employee. 

Harley Quinzel's profile image
Harley Quinzel 
on Google
2 years ago

I'm really gonna miss this store. So happy that it was closer to me. I'm gonna miss you guys very much. Kate/ former Penn employee. 

Angela Adamcik MEd, LCMHC, LPC, CCTP's profile image
Angela Adamcik MEd, LCMHC, LPC, CCTP 
on Google
2 years ago

Absolutely horrible service. DO NOT GO HERE. They replaced a diamond in a wedding ring. Within 10 minutes of getting ring back, the diamond fell out. Immediately returned ring and diamond to store to complain. It has now been additional 2 weeks, they keep brushing me off, giving me a day the ring will be fixed and back only to then say its not back. Their excuse is they are busy. No acknowledgement that they screwed up to start. Concern they have now lost the ring. Lawyer involvement is next 

Connor Newsome's profile image
Connor Newsome 
on Google
2 years ago

Incredibly rude staff. 

View all google reviews

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 3.3 star rating with 47 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com