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Kay Jewelers

4.9

About this business

Location details

540 N Wesleyan Blvd A, Rocky Mount, NC, 27804, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9357 reviews
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karen's profile image
karen 
2 years ago

Great service I was very happy with the service I received there.The jewelry is beautiful and reasonably priced.The salesperson was very helpful.Got a free gift for filling out a credit card application. PROS: great selection ,great service ,beautiful jewelry CONS: To many pretty jewelry 

Contributor's profile image
Contributor 
2 years ago

Editorial Review by Citysearch Editors Wedding rings, diamonds, watches, gold and silver for more than 80 years. Lifetime diamond guarantee and free jewelry cleaning. 

Coreen's profile image
Coreen 
2 years ago

Kay Jewelers Kay jewelers has terrible service staff. They expect you to know everything there is to know about jewelry. They do not take the time to help you out at all. 

k's profile image
k 
2 years ago

lesson learned You have to keep up with the inspection of your purchase. If something were to happen to your purchase they will charge you an arm & a leg to repair it...I will never puchase anything else from these people ever again. 

Cicelyn's profile image
Cicelyn 
2 years ago

Great for Your Money Great customer service. My fiance and I did some ring shopping and visited a few other jewelry stores in town, but he ended up buying from Kay (without me). It was a good decision. Their customer service exceeded my expectations and they are a national chain, so if you buy a piece of jewelry here, and end up moving, you can have the item maintained and serviced at any Kay's. Only down side, this store has a rather small inventory. 

Whitney's profile image
Whitney 
2 years ago

Try some place else! This is the worst jewlery store in the mall. There prices are too high and already set they only run sales on womens holidays like christmas and mothers day. so if your looking for a special occasion ring in mid season than they have nothing to acomidate you. I waited 20 min before any one came out onto the sales floor to help me. I prob. wont be going back to this store ever again. 

Aimee's profile image
Aimee 
2 years ago

I prefer other jewelers, but they have good prices I think their selection is okay. The prices are good, but the quality of jewelry is low. If you want a cheaper piece here is where you can get a great deal, but the other jewelers in the mall have higher quality pieces. Depends on what you are looking for and what you are willing to pay. I don't like this store personally. 

Diana's profile image
Diana 
2 years ago

Friedlanders It was a good experience for me. There was no pressure and the employees where nice and polite. They specialize in the sale of jewelry. The price was a little more then I expected, but not to bad. Nice place to shop. 

tammy's profile image
tammy 
2 years ago

Stand behind there products I got my wedding ring and wrap from here.I love it .The stone fell out and they got it fixed for me right away.They are very nice and listen to what you are looking for .I am going back this Christmas to buy my daughter a diamond braclet. 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.9 star rating with 357 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 11:00 a.m. 

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