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Kay Jewelers
- Jewelry
- Albany, NY
About this business
Location details
1 Crossgates Mall Rd B225, Ste 70, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had my ears double and triple pierced by Wayne. He did a wonderful job!
Do not use this jeweler to purchase or repair your jewelry. I used them for both and had to take my very expensive ring elsewhere for repair for the damages they caused. They also applied a huge repair and cleaning fee I never asked for.....go elsewhere for good service. They are very polite but that doesn't mean anything if they can not do the work.
We have done business with Kay for years normally purchase several pieces of jewelry each year however after our experience tonight with KIM we will shop elsewhere, we went in for jewelry inspection to keep warranty and to look for my wife a birthday present however when she seen she had several pieces to inspect she became pretty rude and very short. I understand they want to sale products to make commision but she was so rude she didn't even get the chance to find out we were also looking for a gift! ( MANAGER ON DUTY AND ... read more
I received the nicest service from Natalie. I went in to buy 6 pieces of jewelry for six grandkids and Natalie. Was so helpful and gave me goid deals. Thank you Natalie: the kay jewelers in rome.ga
A Heartfelt Thank You to Kay’s Jewelry Sales Associate, Ms. Lashunda Jones! 💍✨ I want to take a moment to appreciate the exceptional sales associate Ms. Lashunda Jones at Kay’s Jewelry! Ms. Jones's dedication, expertise, and warm guidance helped me find the perfect rings for my wife that symbolize endless love and commitment to my wife. She was incredibly helpful, patient, and knowledgeable about creating a custom piece. She took the time to understand exactly what I was looking for and made the whole shopping experience e... read more
Employee claiming to be a manager discriminated against me due to a physical disability. I contacted Kay's corporate cutlstomer service number and never receive a response , which tells me they support the behavior as a company.
Corey was amazing, great customer service, great at advising options with each pro and con, and just an all around great person!
This is a sorry ass plase to do business I wouldn’t recommend it to anyone
Taylor was very helpful and professional.
Frequently asked questions about Kay Jewelers
How is Kay Jewelers rated?
Kay Jewelers has a 4.3 star rating with 253 reviews.
When is Kay Jewelers open?
Kay Jewelers is open now. It will close at 6:00 p.m.
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