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Kay Jewelers
- Jewelry
- Richmond, VA
About this business
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wi... read more
Location details
11500 Midlothian Turnpike Space 566, Space 566, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't waste your time at this location. I dropped off my Movado for a battery replacement, which they told me they had to ship off, which is normal, and they did a lot more than just the battery, without asking me, and charged me 145$. When I went over to Zales, they quoted me $20 for a battery repair. Even when I asked what I was being charged for, they could hardly tell me the price breakdown and compared a movado to a Mercedes Benz for repairs. Point, go to Zales or anywhere else where they won't take advantage of their c... read more
RecommendedMy husband just bought me a real sparkler for my 60th wedding anniversary. The whole experience was really a pleasure. The salesman spent a long time as I had a hard time making up my mind between 3 rings. He was very patient and knowledgeable. I recommend Kay Jewelers highly!
Just had my wife's original wedding ring/engagement ring fixed. After 45 years it needed some work and it looks like new. Thanks.
Let me preface my comments below by stating that I have been a loyal customer of Kay Jewelers for many years and have over twenty five receipts/certificates to prove it. In 2008 I purchased my wife a ½ carat tdw diamond solitaire earring set, sku 200278202. In 2012 she was in a bad car accident and lost one due to being extracted from her vehicle. She loved these and wore them in her second slot all the time. For Christmas this year I called the location at Chesterfield Town ... Continue Reading
I went into the store early in the day..I was probably one of their first customers..My intention was to only purchase my fiancé wedding band..I was in the store less then 2 minutes before a man (whom I later found out was the store manager) came up to me said good morning asked me do I need help & shook my hand..I told him then we got down to business..He not only was helpful but he was knowledgeable about what I wanted and he didn't rush me..Being this was my first experience doing this I felt comfortable with my transacti... read more
Frequently asked questions about Kay Jewelers
How is Kay Jewelers rated?
Kay Jewelers has a 4.5 star rating with 225 reviews.
When is Kay Jewelers open?
Kay Jewelers is open now. It will close at 6:00 p.m.
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