Kay Jewelers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kay Jewelers

4.3

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wi... read more

Location details

610 W 300 N, 610 N 300 E, Warsaw, IN, 46582, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.385 reviews
Select a rating
Anita Johnson's profile image
Anita Johnson 
recommend  Recommended
5 years ago

Great experience customizing a ring using diamonds I had. 

Melanie Huffer Wilhite's profile image
Melanie Huffer Wilhite 
6 years ago

Absolutely awful. My daughter bought me pair of earrings for Christmas. They broke in half. Said I would have to pay for repair and couldn’t exchange for new pair. I would need to pay for new earrings. One week over 90 days. Spoke to manager and there is nothing he will do. Never to return there and will tell everyone I know. Boyers for me. They treat customers right. 

StanandCarol Mitterling's profile image
StanandCarol Mitterling 
6 years ago

Don't go there! I had a necklace under warranty that went from being a free replacement to $180. Depending on who I talked to the price was different. Dishonest people. Even after talking with Kay customer service and with the store manager Rich the problem was never resolved. Rich is poor manager of the store....and I will not be doing any more business with Kay. I cant even give them 1 star for service. Very disappointed! 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.3 star rating with 85 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com