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KaTom Restaurant Supply, Inc.
- Restaurant Supplies
- Sevierville, TN
About this business
KaTom Restaurant Supply, Inc. is a commercial restaurant equipment supplier. Accessible 24 hours each day online at www.KaTom.com or from 8 a.m. until 8 p.m. eastern time Monday through Friday at 1.800.541.8683. KaTom offers over 130,000 pieces of restaurant equipment and supplies. Contact KaTom today for your foodservice industry needs and be sure to browse our extensive selection of commercial refrigeration, commercial ice makers, kitchen smallwares, and much more!
Location details
305 Katom Drive, Sevierville, TN, 37764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
KaTom Restaurant Supply, Inc. CUSTOMER SERVICE +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. Phone Number +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. CUSTOMER SERVICE +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. Phone Number +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. CUSTOMER SERVICE +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. Phone Number +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. CUSTOMER SERVICE +1( 8O5)-41O 5OO2 KaTom Restaurant Supply, Inc. Phone Number +1( 8O5)-41O... read more
POOR CUSTOMER SERVICE Brought product off website, on nov 29th, Was suppose to be Christmas give. Was not delivered until 29th of Dec. Product was not shipped as advertised. When asked to honor advertisement, they said it was a misprint. Shun knives has ZERO customer service -I would not buy from this vendor, or shun knives again. PS not a one but a zero
As we are all aware, there is good and not-so-good to everything; however, I like to always mention when I have a great experience! I recently worked with Stefani H. with KaTom; she was a joy to work with! he was knowledgeable, and her customer service skills...... noticed I stated "Customer service," not "sales skills," were top Tier!!! She treated me like an individual and not a possible commission. She took her time, she was patient with me as I gathered all the necessary documents for my order, and she went over and... read more
Wow. Can a company actually be this corrupt and negligent but still stay in business? Paid for 79k worth of kitchen equipment and they shipped the wrong grill but wont return. Gotcha Katom. Never again.
watch out for the re-stocking fee of 25% never buying here ever again.
Purchased and payed for international shipping to Canada on KaTom website and they cannot fulfill the order. , unknown reasons. Coby, international specialist from KaTom, asked me to make new payment by wire only and raised shipping cost. Lost 200$ on currency exchange.
On Feb 3, 2023, I ordered 12 sets of Victorinox Serrated wood handled steak knife sets for a customer. Apparently, what looked like the serrated ones were straight edge. Katom shipped 3 of the 12 sets, and when I received them, I called and asked what was going on with the order. I told the person on the phone that I needed the backordered ones checked and to cancel them if they were not serrated. She checked and assured me they were serrated. When the rest of the order arrived, they were all straight edged. I contacted retu... read more
I don't like that I have to leave this review for Katom but I want to make buyers aware of a what I believe to be a bad product. I purchased an Arctic Air Commercial Refridgerated Counter-Top Prep Station ACP55 back in the end of August. Just over a year later and it has stopped cooling. Of course there is only a year warranty so I can't get it fixed or replaced. I live in a small town in the mountains and have no one to fix it here. I will now have to throw away $1000.00!!!! I do not recommend this item!
I ordered a tea brewer and accessories in Oct of 2021. Random items came in November and December, but not the main item that I needed to use the random items. I was giving the tea brewer as a Christmas gift. I emailed the company multiple times asking for a date of delivery. I decided to call over a week before Christmas to find out if it was coming prior to Xmas. I told the lady if it was not going to be here for Xmas to cancel the order and send return labels as I could not use what they sent without the main brewer.... read more
Frequently asked questions about KaTom Restaurant Supply, Inc.
How is KaTom Restaurant Supply, Inc. rated?
KaTom Restaurant Supply, Inc. has a 4.2 star rating with 1,415 reviews.
When is KaTom Restaurant Supply, Inc. open?
KaTom Restaurant Supply, Inc. is closed now. It will open at 9:00 a.m.
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