Kass Management Services, Inc. - Chicago, IL

Rey S. 

on Birdeye

a year ago

Terrible experience! I submitted my application along with my app fee to rent at one of their properties after viewing the unit two days prior and no one followed up with me. I sent emails, called, and left several messages and not one person at this company followed up with me! Do not waste your time! 

Shaheed 

on Birdeye

a year ago

Terrible. When you move in everything is broken. Maintenance is on vacation and fixes nothing. They want you to waste all your money fixing things that their already supposed to have fixed. Overpriced. Parking spot prices are selfish and overpriced to try and rip you off. It’s not even a covered spot. They try to get as much money out of you as they can. Terrible communication. You can’t reach anyone. You’re on your own. Maintenance terrible. Says their coming and don’t. Only one maintenance guy for several properties. No ca... read more

Rosy A. 

on Birdeye

2 years ago

The criminal record on my credit deprived me of so many opportunities along side nineteen hard inquiries and about fifteen derogatory items which messed up my report and lowered my credit score to low 500s. After my mom told me about Hack West (Hackwest@writeme.com/ 424 307 2638) I reached out immediately and complied with the proposal given to me by West, after about five days I was asked to pull my report to confirm the job has been done. Yes...... my score is now 790 on the average and all of those items removed. NB: I wa... read more

Olivia W. 

on Birdeye

2 years ago

This is the worst landlord I have ever had. When someone tried to break into my apartment they showed no concern and made no effort to make me feel safe. When packages were being stolen they refused to install cameras. When other residents had loud parties into the early morning they told me that my only option was to call the police. They were not clear with when the apartment was going to be shown and did not allow me to tell them times that did not work for me for apartment showings. They are impossible to get in contact ... read more

Diana E. 

on Birdeye

3 years ago

Run don't walk away from any dealing with this company. In addition to treating potential tenants like garbage, their main goal is to get money from you any way they can. First they made it nearly impossible to see the unit I wanted to see. When I finally (after 15 attempts) got to see the unit, I asked what was required to rent the place. The answer was $1350 in non-refundable fees and $69 application fee. Had I not been savvy enough to know that this was a total rip off, they would have grabbed it all from me and then ... read more

Diana E. 

on Birdeye

3 years ago

Positively the worst experience ever dealing with a management company. The property manager was young, inexperienced, rude and unable to professionally represent the property owner. Matija is not able to apply logic when dealing with customers, she is rude and makes you feel unwelcomed. She acts as if she is doing you a favor in every conversation. It was nearly impossible to see the unit, then when I wanted it rent it she made sure that process was as painful as possible, including trying to gouge me with fees that she im... read more

Paris L. 

on Birdeye

3 years ago

THERE IS A CHILD PREDATOR LIVING IN THIS BUILDING!!!! On 9/23/2020 around 10 AM a grown man living in this building physically attacked an 11 year old child at the mailbox. This person stole keys to the building from the child and now has access to building via both the front and back doors. He has not been identified by the police, and is still lurking somewhere in the complex waiting to attack another child. Building management refuses to replace the locks, so this entire building's security is compromised. YOUR CHILDREN... read more