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1408 Sunset Dr, Vista, CA, 92081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Online inventory is not correctly updated. As per person I spoke, the website is automatically updated, but this is not true. Half of my order was canceled because they didn't have stock (2nd time now), those plants were all newly listed same day I bought. If you cancel order, you can't ever buy online again.
So happy to place a large order.. but I received an email saying half of the order wasn't available.. would take a month and needed to reply yes proceed or cancel..which I replied Yes proceed...but somehow they canceled the order an ROSA put the blame on me and accused me of not replying properly instead of apologize and find the solution..not caring of me as a customer and told me she will put my name in their black list....really rosa!!!! I know is a family business but now I see more bad reviews like mine..take a break tr... read more
Agree with all the other reviews, this place is a scam. Ordered a plant that arrived looking like this. When I asked for help, Rosa said, "dont worry, it will get more leaves." They stopped replying soon afterwards. From the reviews, it looks like they send out dead plants to everyone. I believe the bad customer service is largely driven by Michael (the boss?). The plant is dead now ...huge waste of money. Save your dollars and go elsewhere!
I unfortunately have to agree with most of the negative reviews. They have some plants hardy in my area but not offered locally in my area so I’ve given them a few chances by mail ordering from them on several different occasions. Each and every time, the plants have arrived very weak. They were either etiolated, chlorotic, defoliated, or infested with bugs and barely clinging to life. It’s just such a shame that they don’t hold higher standards for themselves , and higher esteem for their customers.
Kartuz Greenhouses has a 2.9 star rating with 24 reviews.
Kartuz Greenhouses is closed now. It will open at 9:00 a.m.
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