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1408 Sunset Dr, Vista, CA, 92081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
So happy to place a large order.. but I received an email saying half of the order wasn't available.. would take a month and needed to reply yes proceed or cancel..which I replied Yes proceed...but somehow they canceled the order an ROSA put the blame on me and accused me of not replying properly instead of apologize and find the solution..not caring of me as a customer and told me she will put my name in their black list....really rosa!!!! I know is a family business but now I see more bad reviews like mine..take a break tr... read more
Agree with all the other reviews, this place is a scam. Ordered a plant that arrived looking like this. When I asked for help, Rosa said, "dont worry, it will get more leaves." They stopped replying soon afterwards. From the reviews, it looks like they send out dead plants to everyone. I believe the bad customer service is largely driven by Michael (the boss?). The plant is dead now ...huge waste of money. Save your dollars and go elsewhere!
I unfortunately have to agree with most of the negative reviews. They have some plants hardy in my area but not offered locally in my area so I’ve given them a few chances by mail ordering from them on several different occasions. Each and every time, the plants have arrived very weak. They were either etiolated, chlorotic, defoliated, or infested with bugs and barely clinging to life. It’s just such a shame that they don’t hold higher standards for themselves , and higher esteem for their customers.
My second time ordering from them, Rosa was extremely helpful. My order was quickly shipped, meticulously packed, healthy. Outstanding customer service. So please with my purchase. Will definitely shop there again.
Kartuz Greenhouses has a 3 star rating with 23 reviews.
Kartuz Greenhouses is closed now. It will open at 9:00 a.m.
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