Karp Kia

Mark R. 

on Birdeye

2 years ago

Leased then purchased 2 Kia's from Karp. First: I purchased my leased Sorento from Karp. It showed that Karp was to pay off Kia for a set amount. Because it was so close to the due date of my next payment I made the payment and Kia said they would refund it to me after the dealer paid off the car. Karp then deducted my payment from their payoff. It took months to get my payment pack from Karp. Second: I purchased my leased Kia Forte from Karp. I purchased a 4 Year extedned warranty.from Karp. Now I am the idiot for no... read more

Syd Schuldiner 

on Edmunds

3 years ago

Great Car I leased my 2019 Optima EX from Jeff . This is my third Optima and the fourth car that I purchased or leased from Karp Auto. I never had to haggle with them. Jeff goes out of his way to make you comfortable. The dealership in general is just great. Now that my lease is over I am going to buy the car as it in great shape and never a bit of trouble. 

Doctormaag 

on BBB

3 years ago

Brought in car for recall to be done. They wanted to charge $850 for maintenance fee. We declined for the time being. Salesman was very persistent and started to push for financing the amount for the maintenance fee. We still declined. We received car back at the end of the day with a check engine light on. We returned next business day and they said it will be a $199 dollar fee to check the engine light if not a result of recall. They also said we could apply the $199 dollar fee toward the payment of whatever repair car nee... read more

George V 

on BBB

3 years ago

Karp Kia- I am warning all perspective car buyers to stay far away from Karp Kia. The customer service is an absolute disgrace and extremely unprofessional. I bought a new 2014 Kia Soul and I had numerous issues and problems. The last straw was when I recently brought my car in to be serviced for a problem where the car would stall in the middle of traffic. They kept my car for three weeks and did not offer me a loaner car and did not update me on the status of my car. When I came into pick it up it was not fixed, and they r... read more

Larry L 

on BBB

3 years ago

If I could leave zero stars I would for this company. We brought our car in on a Monday morning after waiting a week to get an appointment for service. We dropped the car off for a routine service and expected the car to be ready in a day. I called at least three times during the week and was told nothing had been done yet. On Friday I called again and said I needed the car and was picking it up without anything being done. Again, I brought the car in the following week, and it took them two weeks to remove a "fix engine" li... read more

nelson h 

on BBB

3 years ago

Purchased 2021 Kia Soul January 2021. We were the last customer since the deal went past their closing time. First issue finance person stated our payment included gap insurance and vin etching which we did not ask for but I stated good because I wanted gap insurance and explained to my fiance what it was. I should have known or been worried once I saw he first printed up a lease contract for a finance and was starting to have us sign till I noticed and he said no worries and then printed correct one. I advised him all the s... read more

Harry Beck 

on Facebook

4 years ago

I came in for an oil change for the first time at Karp Kia yesterday. I was disappointed that my request for only an oil change was repeatedly rebuffed with offers for extra service that was unnecessary. As a final insult, I was told the oil change would cost $105 instead of the agreed to $90 well after it was completed and it was time to pay. I ended up paying $90.  I was asked twice to pay $200 to have the wheels aligned. No documentation of the wheels being out of balance or suspensions having issues was provided .  T... read more

Carolina Wallace 

on Facebook

  Recommended

4 years ago

I walked out of Autoworld Kia because they were awful! Karp Kia is AMAZING!!!! My salesman Eric is the BEST! I cannot stress enough how happy I am with my new car and the treatment I received. top notch HIGHLY RECOMMEND!!!! 5 STARS 

Mark Katz 

on Facebook

  Recommended

4 years ago

We just leased a new Seltos with Michael Rosenberg. Great experience! Michael was extremely patient, professional and knowledgeable. It was a pleasure doing business with Michael and Karp!