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Karl Malone Ford Parts
- Automotive
- Hailey, ID
About this business
Location details
920 S Main St, Hailey, ID, 83333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
6/23/26: Behind our backs, they were planning to keep our truck instead of sending it back to Ford credit as promised, as it was a lease return. They insisted it wasn’t worth what we wanted for it, and that they did not want the truck, but… they convinced us to leave it with them, even though it belonged to us for another month, and ended up planning to sell it for more than we were asking for it - without telling us, or should I say, very purposely omitting that information. They took the time to photograph, detail, and lis... read more
We're honestly amazed that Roseville Midway Ford thinks complete silence is an acceptable way to treat customers. We've reached out repeatedly and have been ignored every single time. Apparently, accountability ends the moment they have your business. Instead of addressing legitimate concerns, they've chosen to hide behind unanswered messages hoping we'll eventually give up. Their refusal to respond says more than any excuse ever could. If this is how they treat customers after the sale, imagine how they'll treat you when... read more
Jim Click Ford, Green Valley, AZ. Service advisor Anna Dickerson. I took my 2023 Ford Ranger in for service in July, a few weeks before my scheduled time. I am leaving town in August and would not be here. I called Anna, explained my situation, and she immediately changed my dates . That is what I call customer service. Anna deserves credit for taking care of her customers. Michael Donovan Green Valley, Arizona
Bought a F150 with the help of Will and Eric. Both were very kind and extremely helpful through the whole process. Would definitely do business with them again.
Extremely Disappointing Service Experience at DeYarman Ford (Indianola, IA) I've owned a Ford purchased from DeYarman and, until recently, had all service performed by DeYarman technicians under Ford warranty coverage. For years, my experiences were generally satisfactory. Unfortunately, my recent experience has completely changed my perception of this dealership. My primary concerns are, poor communication, questionable service quality, and uncertainty regarding the dealership's handling of Ford warranty repairs and its a... read more
After years of customer loyalty they no longer want your business not returning calls, not answering the phone, people like me keeping them in business now give you a big middle finger. They no longer keep parts for you vehicle they want to go all electric I say i can go elsewhere and maybe one day they will be begging for customers to come back and they will have to shut their doors like they shut the door in our faces,
I bought a new Ford Transit from there. Immediately I started having engine issues. I discovered they had over filled my engine oil. Draining the excess out didn't fix the problem. I contacted my sales person about it. I scheduled a time to have them fix it. I run an HVAC business and it's costly for me to empty all tools and parts from the van to take it there. They said it would take two or three days. After five days of sitting at their service department, I went and picked it up. They never looked at it. It is now havi... read more
I recently had my car serviced at Hassett Ford, and my Service Consultant, Lisa Amblo, provided exceptional support throughout the entire process. She took the time to clearly explain the issues I was experiencing and ensured the repairs were completed promptly and correctly. Lisa went above and beyond in coordinating my loaner vehicles and consistently reassured me that my concerns would be fully resolved, which genuinely eased my anxiety. Her commitment to customer care is outstanding — she exemplifies what true customer ... read more
BUYER BEWARE. Behind our backs, they were planning to keep our truck instead of sending it back to Ford credit as promised, as it was a lease return. They insisted it wasn't worth what we wanted for it, and that they did not want the truck, but... they convinced us to leave it with them, even though it belonged to us for another month, and ended up planning to sell it for more than we were asking for it - without telling us, or should I say, very purposely omitting that information. They took the time to photograph, detail, ... read more
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Karl Malone Ford Parts is open now. It will close at 5:00 p.m.
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