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Kaloko Pain Center
- Healthcare
- Kailua-Kona, HI
About this business
Specialties: Here at Kaloko Pain Center, our physical therapy team specializes in treating acute and chronic pain. Every person's pain is unique to them, therefore we tailor treatments to each individual's needs. We utilize all therapeutic measures to decrease pain while minimizing dependence on narcotic medications. Medicine adds days to life, physical therapy adds life to days.
Location details
75-184 Hualalai Rd Suite 302, Kailua-Kona, HI, 96740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really terrible customer service! The referral faxes don’t always come in. Long waiting list for new referrals. Instead of resolving problems or explaining they emotionally tell you they are cutting off the dr.off. They also don’t return phone calls. You would think they would fire these people and get new staff since there are years of complaints on the same issues online. I tried to talk to the manager and she was as bad as the girl who answered the call.
I can’t understand people giving any less than a 5 star review? I moved out of state 8 months ago and not a day goes by that I don’t wish I could still be under Dr Lee’s care to maintain my back pain! He is incredible in every way. He had my back pain under completely control…My back is fused but like so many people I have residual and significant pain. When I was in Kona Dr. Lee had that pain totally under control. I’m now living on the mainland and I’ve yet to find a practitioner who can even come close to resolving my bac... read more
I was patient. 3xs no problem. My insurance paid in full. 4th visit i call bf for appt confirmation. Was told my insurance company won't cover. My insurance calls them, 3 way call. Told no one in billing available. I call. Same bs. I give msg from my insurance company. Need to correct last bill and resubmit. Staff person gets loud n rude. Won't do resubmit. Guess she neva makes errors. So I no longer patient because their billing person is perfect. No errors ever. Very unprofessional. The person treating me was awesome. He w... read more
Dr. Lee is exceptional. I had tons of anxiety over an epidural injection in my lower back because on the mainland I had these done with mild sedation, but that is not offered at Kaloko. Dr. Lee listened to my concerns, explained the current research and told me that I would be happily surprised by the outcome without sedation. He was right. He has an excellent bedside manner, discussed my MRI images and took the time to answer all of my questions. In the procedure he talked me the whole way through it, describing what I shou... read more
Dr. Lee is exceptional. I had tons of anxiety over an epidural injection in my lower back because on the mainland I had these done with mild sedation, but that is not offered at Kaloko. Dr. Lee listened to my concerns, explained the current research and told me that I would be happily surprised by the outcome without sedation. He was right. He has an excellent bedside manner, discussed my MRI images and took the time to answer all of my questions. In the procedure he talked me the whole way through it, describing what I shou... read more
Frequently asked questions about Kaloko Pain Center
How is Kaloko Pain Center rated?
Kaloko Pain Center has a 3 star rating with 27 reviews.
When is Kaloko Pain Center open?
Kaloko Pain Center is closed now. It will open tomorrow at 8:00 a.m.
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