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Kaiser Permanente - Optometry Department
- Ophthalmologists
- Los Angeles, CA
About this business
Location details
5601 De Soto Ave, Los Angeles, CA, 91367, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ordered reading glasses and prescription is wrong. Rep that helped me was rude and does not care about members.
Came here with the intention of updating my prescription and everyone was so lovely. Despite this being my first time at the facility, I was in and out within 30 minutes. Dr.Karbassi was patient and answered any concerns I had.
I brought my 14 year old son here to get a pair of glasses. I used the prescription from the exam to both purchase a pair of glasses online at another business as well as through Kaiser, because I was told the Kaiser pair could take 4-6 weeks to be done. I received the glasses I ordered online and found the prescription to be AWFUL, absolutely wrong. The glasses were made correct, it was the prescription that was wrong. My son couldn't see with them on, they were almost a whole power too strong in each eye according to a cur... read more
This department runs so poorly with ridiculous delays and unprofessional staff
Forced to come here since pan city closed contact lens department during COVID. overall experience bad, and made even worse by the online website. Tried calling at least once an hour all day that optometry was open to place an order for contacts. Every single time the call gets dropped. The tech then took my information and said someone will call me later in the day to order. Call never happened. This is frustrating as online you cannot order contacts for a new prescription. Somehow this is beyond kaisers capabilities as a m... read more
Frequently asked questions about Kaiser Permanente - Optometry Department
How is Kaiser Permanente - Optometry Department rated?
Kaiser Permanente - Optometry Department has a 2.9 star rating with 12 reviews.
When is Kaiser Permanente - Optometry Department open?
Kaiser Permanente - Optometry Department is closed now. It will open tomorrow at 8:30 a.m.
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