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Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus
- Seattle, WA
About this business
Location details
310 15th Ave E, Seattle, WA, 98112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wait times are insane to pick up contact lenses. I waited one whole hour to get contacts swapped. No system whatsoever to filter the people who are here to get fitted v. Pick up. No appointments are in place solve this old fashioned system.
Despite the reviews, I decided to give it a try. I expected to experience what people are talking about in their reviews, but instead, I experienced the exact opposite. The staff here have amazingly wonderful personalities, while also being professional and knowledgeable about my prescriptions, as mine requires a special order.
Despite the reviews, I decided to give it a try. I expected to experience what people are talking about in their reviews, but instead, I experienced the exact opposite. The staff here have amazingly wonderful personalities, while also being professional and knowledgeable about my prescriptions, as mine requires a special order.
This place is infuriating. Not only do you need your number called just to look at glasses, their “new” take-a-number kiosk works very poorly. It consistently skips over people for long swaths of time, until they either leave in frustration or demand to be served (justifiably) while another customer is being seen. What’s worse, there is rarely more than one person working at a time. Until they make changes to their broken queueing system, I would recommend going almost anywhere else.
Kaiser vision and eye shop are the absolute pits. You can't get an appointment online so you have to call them during work hours, then you wait a month. The eye shop still thinks there is a covid lockdown going on and only allow one person in the store (seriously, to look for glasses). Totally dysfunctional. Luckily my employer no longer covers Kaiser eyecare so I am forced to go elsewhere. Best news I had in a while.
Frequently asked questions about Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus
How is Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus rated?
Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus has a 2.6 star rating with 34 reviews.
When is Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus open?
Kaiser Permanente Eye Care – Seattle–Capitol Hill Campus is open now. It will close at 6:00 p.m.
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