Kaiser Glass

Ryan Booth 

on Google

3 years ago

AVOID!!!! Exceptionally unprofessional, poor quality. The owner, Ben, came in June to replace a window that was failing. Only sloppily measured but said they'd have a new window ready within a few weeks. A few weeks went by and no contact. It took reaching out many times but heard back that the window was ready and they setup a day to do the work. They failed to show, did not communicate and were not responsive. I had to reach out several more times to get a response and another time scheduled, which they also failed to show... read more

Jorge Robert 

on Google

5 years ago

Felt uneasy dealing with them. The store never provided a receipt of purchase. Possibly more focused on commercial buyers. Went with Kaiser over other recommended shops because they could deliver the bathtub glass wall within 3 days. While the frameless glass arrived, the hardware and door bottom seal did not arrive on time thereby erasing the benefit of quicker delivery. Hardware delivered 3 days after expected. Door bottom seal never delivered. Despite phoning ahead of time, shop did not release glass to contractor. Own... read more

Hector Lara Ortiz 

on Google

3 years ago

I literally walked up to the shop in the back of the building with my china hutch cabinet door in hand asking if they were still open. I failed to get the man’s name but he commanded as if he were the boss so I’m going with he was the boss, anywho , without skipping a step he takes the door and with an analytic face says “15 minutes, $50”. I said sold! It took my lazy @$$ 10 years to unscrew the hinges and bring the cabinet door in for repairs and what i thought would be wildly expensive took 15 mins. By the way it wasn’t... read more

Bill Morgan 

on Google

11 years ago

I dropped off a simple wood frame window to get new glass. It was something I could have done myself for $20. They said it would be ready the next morning. Next morning I called at 8am, they said it was ready, I said I would come over and they said could you come later. I said ok I will go to Lowes first and then come over. I got there around 9:30 and it was not started. I went the 3 miles back home and came back after noon. The window was ready. There seemed to be some confusion on the $60. price among the employees, like... read more

Robin W 

on Google

5 years ago

His people have a bad vibe, and they have predator pricing. They actually tried to charge me 50 bucks for a simple window pane. Just wow. Rip off. It’s so sad because the old guy who used to own it was so fair, and nice. Sad when one of the old guys in the neighborhood sells his business out to rude swindlers.