Kai's Nail Salon & Spa

cassidy lee 

on Google

2 weeks ago

my experience here turned a first time pedicure into a waste of time and money. my friend was in town and I thought this would be a relaxing way to end the day. I got acrylics done here and always had beautiful work done. The young lady doing my pedicure took time and put effort it came out exactly what I wanted however my own blood was my nail art on one nail. She dug into my cuticle to the point where my toe instantly started bleeding. She spent the last 30 minutes of the pedicure trying to cover up the blood and redo my n... read more

Juliana 

on Google

a month ago

I have been here many times since they opened years ago and never had an issue personally until recently. I had the most awful pedicure I ever had by a girl who seemed like she was not qualified to do nail care. She dug so deep into the side of my toe and was pulling the skin off, I told her to stop because it hurt. She poured some of blue liquid on it when it started to bleed and now it’s a week later and my toe is not healed and is infected. In addition to this issue the owners wife is rude and talks about customers to her... read more

Dena-Marie 

on Google

2 months ago

First time terrible experience. They asked for a second chance second worst than the first. Not worth the money. They do horrible nails 

Candy F 

on Google

2 months ago

I’ve been a loyal customer at Kai Nails in Cranston for the past few years, but after my experience today, I will not be returning. During my appointment, JJ was my nail tech. She filled my nails just fine, but things took a turn when it came to applying the color. I clearly requested color 248 in an ombré style. She initially grabbed the correct polish but then switched to dip powder. I immediately told her that I did not want dip—I specifically asked for polish with an ombré finish. Instead of listening to my request, JJ a... read more