JX Truck Center - Bloomington

Aurel Balan 

on Google

2 weeks ago

scheduled an oil change appointment for 2:30 PM and was told it would take about 1 hour and 45 minutes. Instead, the service wasn’t completed until just before closing at 8:00 PM. Waiting more than five hours for a routine oil change, despite having a scheduled appointment, was extremely disappointing. In my experience, this was a poor use of both time and money. 2 Stars because they had a lounge where i could wait 5+ hours. 

Kenny White 

on Google

2 months ago

Ashlee Sp. was amazing she was easy to work with and had a heart. I’m an owner operator that had a rather large breakdown and she helped get parts In That wasn’t Paccars overpriced equipment and reduced my bill by thousands. Along with calling to make sure I was informed everyday about progress while I was in the hotel. It’s Hard to find people like that anymore. 

Mark Mcbride 

on Google

4 months ago

Horrible service department. Has no clue how to respect a customer's truck. Jarred needs a lesson in customer service. Truck is brand new. Few caps dangling on tanks and fuel running down polished fuel tanks. Bravo Jx 

Larry Smith 

on Google

6 months ago

Was towed and parked outside gate Sunday 12/13/25 for the drive axel had gone out. I checked in as soon as dealer opened. They said the truck would be pulled in the shop in a couple hours. Truck was pulled into shop on Tuesday 12/15/25. I checked into motel. I called numerous times throught the next few days, and they had no idea what the issue was as they had not gotten it tore down. Long story shortened, I got the truck back on Monday 12/22/25. They tore up the tire pressure sensor system on both axles. They did not even r... read more