Juvinity Spa

P J. 

on Citysearch

11 years ago

Appointment made, they cancelled without notice. I turned up & the machines at the front gone! Turned up a week later for another appt. front door locked. Another customer was outside & tried calling all last week & drove 1 hour said, she thinks they have gone! 

Sharonda L. 

on Citysearch

11 years ago

My poor customer experience is like most of the ones listed. Took FOREVER to get an appointment. I had to do back to back calling. Then the appointment was scheduled 3 weeks out (because they are so popular), which is today. I arrived at the Lawrenceville location which is anything but spa like. There was no sign on the outside of the building but I went inside to be greeted by a piece of paper taped to one of the suite doors with Juvinity Spa written with a sharpie marker. Still staying strong I went to open the door, it wa... read more

P. L. 

on Citysearch

11 years ago

I got a 4 session groupon- took them 2 weeks to contact me to schedule me (they never answer the phone) they close one location and I had to go to the buckhead, my 2nd and 3rd location had to be scheduled in lawrenceville, but they forgot to add me there! so i took time off from my job to go - they are not well organized, they are not efficient, they are not professional. If you really want a good service look some where else NOT HERE. 

Melissa C. 

on Citysearch

11 years ago

I got a group on for 12 sessions and have been calling every single day for the past week and a half. No one has EVER picked up. It goes to leave a message and someone will call u bk after a few rings but I haven't heard from anyone yet... Very disappointing.gonna wait til the end of this week biz I really really want/need it, but from the looks of it I will be asking for my money back very soon. Totally disappointing!! Definitely agree, they need better receptionists or customer service. At least to call ppl back! Jeesh! I ... read more

Fannie P. 

on Citysearch

11 years ago

Well I have one more session left (this Friday). This has been a wonderful, relaxing experience. The people, customer service and the procedure is totally awesome. I really didn't expect as much, but what a difference it all makes. I have nothing but positive results. I ABSOLUTELY recommend Juvinity. 

Elizabeth R. 

on Citysearch

11 years ago

I was really excited when I found this place and wanted to try it out. However, when I called and had to leave a message, it took them a week and a half to return my call. When I finally did get a call back, the girl spoke so fast and unintelligibly that I didn't feel comfortable at all. They need a receptionist who cares about what she's doing, pronto! This business has the worst customer service I've ever encountered. Since their customer service is so poor, I won't be trusting them with my body. I will never contact this ... read more

Nikki M. 

on Citysearch

11 years ago

@Megehan M. Hi, I called to make my appointment im excited to hear your review, I wanted to ask How many did you get? Did the results last up to now? Thank you for posting this! 

Megehan M. 

on Citysearch

11 years ago

I went in to get my first session done and I have to admit I did not think this was going to do anything... I have had procedures done before and was all excited and the results were min to nothing. I have to say I was shocked when I saw my before the treatment pics and after just 1 treatment. This is no joke, I had the technician take it with my own camera on my iphone so there were no tricks. I will add a pic so you can see too. I recommend this to everyone that is skeptical, the proof is in the photo!