Justice Federal Credit Union

Ryan Carroll 

on Google

10 months ago

Justice FCU is great and the co-op shared branches makes JFCU way more accessible than most national banks. need a branch in any town USA? There will be one a short drive away via coop branches. of course, the team at all of the justice federal branches are wonderful. I went in a PNC or BOA and Chase recently. I found crowds and broken machines and rude staff. JFCU has been great. for folks looking for a loan - it will be best to already have a saving account established prior. that's just how it's gonna work, become a membe... read more

Paul Dodgson 

on Google

a year ago

They denied my application for a savings account because I have a mailing address different from my domicile. The representatives I spoke to in an attempt to clear up the misunderstanding were condescending and rude, and were openly confused by the concept of someone having a mailing address. I was asked where I "actually' lived, and why I would provide two addresses - as if that were somehow cause for suspicion. All this hassle for a savings account? I'm an employee of the DOJ and yet I was treated like a potential criminal... read more

William Walker 

on Google

a year ago

I wanted to get an auto refi as I have a high interest rate at BofA. I found their website difficult to navigate with a lot of details over my head so I went into a branch to apply. After over a week of back and forth where they said my residence was logged as a hotel (?) so I had to provide my license and rental agreement, the representative filed the application on my behalf filling out details and signing for me. He put that I was referred through someone I did not know, which should have been a red flag. Then they needed... read more

Keara Horton 

on Google

2 years ago

Poor communication, our refinance rate DOUBLED and we have sufficient credit and money. We were referred to JFCU by a family member for a easy refinance process but it’s been horrible. A week for nothing.