Jurassic Air LLC

John W 

on BBB

6 months ago

****** and crew did an amazing job. I would highly recommend this company. I did see all the complaints on All the Better Business Bureau, but that was not my experience. They were great. **** and ***** were amazing at the install. They were able to do it install the same day to get heat and it was at 9 oclock at night. 

Colette L 

on BBB

10 months ago

I agree with all the other reviews. They overcharge, try to find things to "repair", don't follow through with commitments and consistently cancel appointments. They scheduled 10 appointments with 5 being rescheduled by them. It took 5 appointments for the repairs and it is still not what i was quoted. They over promise and under deliver. I was promised a partial refund 5 weeks ago to make up for the inconvenience, but only have gotten excuses. DO NOT USE THEM 

Brianne S 

on BBB

a year ago

****** and his team moved our furnace and installed a tankless water heater. When the water heater began leaking within a month of installation we attempted to get ahold of ****** for over 4 weeks. He wouldnt respond to emails, phone calls or text messages. Once we finally got in contact with him we requested that he personally fix the issues (not one of his employees) and that we have a county inspector come out when he was finished to assess the work to ensure it was to code. He refused after more delayed contact and sever... read more

Sharon P 

on BBB

a year ago

I am a 84 Y.O. single female, on April 11 ****** with Jurassic Air came for the yearly furnace check. I was 2 weeks post surgery for total knee replacement, and didnt go downstairs with him. He said I should get an air purifier and he would need a check for $3977 as he doesnt take credit cards. He never provides an invoice of the charges. After he left I knew that I should not have paid the full amount until the work was completed. I called the office to cancel and he called back saying he would lower the price to $3000. I r... read more

Chris S 

on BBB

2 years ago

Jurassic Air, apparently formerly known as "Accuracy" - they likely changed their name due to so many irate customers as noted in these other BBB reviews - appears to be run by two people - *************************** (main technician/installer) and the "owner", ***************** They might be husband and wife. Based upon my experience, I agree with the adjectives used in other reviews, such as "thieves, scammers, incompetent". I will keep my story short so you can be on the lookout for similar issues. ****** was brought in ... read more

Donna V 

on BBB

2 years ago

After requesting a refund verbally, in writing a small claim suit was filed with ******************, the date was set for 5/18/23. The representative *************************** did not show. I was Judgment was awarded to me which included the court cost and service fees. The Interrogatories paperwork was served on 5/23/23 with a 14 day to respond, no response was made to me or the court. On 6/24/23 a Writ of Garnishment was served to the bank in which I was told my check was cashed. When the bank responded it was stated tha... read more

Deborah C 

on BBB

2 years ago

******, who said he owned the business, came for routing check up of heating and air. He said that the solenoid on the humidifier was broken. He also claimed that the filter for the furnace was installed incorrectly and the motor had to be taken out and cleaned. The also said there was a gas leak and that another part of the furnace needed to be replaced. He said it would also do a vent cleaning and the charge would be $2400. When I told him that I planned on getting a second opinion, he became angry and said I had insulted ... read more

Kristin D 

on BBB

3 years ago

Accuracy installed an AC last June. They charged half the money up front for a Lennox but in the end installed a ******* after rescheduling 3 times. We were told we would get a full home vent cleaning and an Ecobee thermostat for the inconvenience neither happened. ****** told us that our electrical box wasnt big enough and ended up moving breakers around. Our handy man noted numerous issues with the install, and I shared them with ******. He got really upset and agreed to repair a few of them but said our handy man isnt an ... read more

Larry M 

on BBB

3 years ago

Thieves. Scammers. Stole over ******* dollars by double billing for new furnace and refuse to pay it back..