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Juicy
- Restaurants
- Hamburg, NY
About this business
Location details
1 Buffalo St, Staub Square, Hamburg, NY, 14075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Mr. Miller, I hope you are well. As I recall I spoke to your wife, Nadene, (via messenger) on March 25, 2017 when this incident happened. I explained to her how sorry I was for your experience, how that this was in no way shape or form the way we represent ourselves and that we would take strives to fix the situation by speaking to the employee and going over dress and appearance expectations with the rest of the staff. I then asked her if I could send you a gift card which she understandably and politely declined. I’m ju... read more
Business response:
Brian, we are sorry about your experience at lunch yesterday. We here at JuiCy take all comments very seriously and we will be discussing this review with our staff. We hope you will give us another try so that we can turn your initial feelings around. Again thank you so much for bringing this to our attention we will certainly look into this. 🍔
Business response:
Michael thank you for giving us s second chance and thank you for taking the time to write a positive review. Hope to see you again soon. Cheers!
Business response:
Amanda Jean. Can you please email me directly at info@juicyburgerbar.com? I would like to discuss this further. Thank you for bringing this to my attention.
Business response:
Thank you so much for all your input. You’re right it was so warm in here tonight!!! Our a/c will be looked at Tuesday! I apologize for the meal time and how your dining area was presented. This will be a discussion that will be had on Tuesday. Again I thank you for you input without it we couldn’t better ourselves. If you want to discuss further please email me at info@juicyburgerbar.com We love Sam too!!! 🍔
Business response:
Good evening Debbie. We apologize for your first experience in our new space. Having visited with us before you know this isn't at all what we strive for. We will be addressing this during our morning meeting so that we can work on bettering our communication with guests. We sincerely apologize and please be aware that we take all comments very seriously. Thank you for bringing this to our attention and if you could email us directly at info@juicyburgerbar.com we would appreciate this greatly.
Not so good, over done outside burned burgers for all of us. The mac and cheese was so spicy the kids couldn't eat it. Will not go back.
I came in last night for dinner! The food was delicious the server was awesome and you played Beatles music my entire dinner! That's my kind of restaurant :) keep it up!
Frequently asked questions about Juicy
How is Juicy rated?
Juicy has a 4.3 star rating with 1,789 reviews.
When is Juicy open?
Juicy is closed now. It will open on Monday at 9:00 a.m.
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