Jóse Milton Memorial Hospital at Jackson West

Andres Pazo 

on Google

3 months ago

Update: They saw this review, replied to reach out, then deleted their response. Interesting. Will be opening a case. My grandfather, who is 95 and has dementia, was brought to the hospital via ambulance. I wish they didn’t spend so much money on design and would have invested more money on staff. Understaffed, no sense of urgency, and horrible customer care. They rushed his discharge, although at 95 years old high blood pressure can be deadly, because “they needed the space”. And to top it off, they wanted us to wait outsid... read more

Niurka Duque 

on Google

4 months ago

Best of the best for the Jackson West Medical's team that took care of my father in-law on April 25th, 2025. Thanks to Javier Vilarino (nurse) for your memorable and special care to my father in-law. You made us feel at home. Thanks to PCT Miriam Estrada for your patience, ( multitasking) service, and dedication to the care of my father in-law. Thanks to Ashley (nurse) and Dr. Arislady Morejon Romero for going an extra mile. Thanks to all healthcare workers that were involved in Mario Duque's healthcare. And, special recogni... read more

Connie Gonzalez 

on Google

5 months ago

My mother-in-law recently spent two weeks at Jackson West. While the hospital is beautifully designed, they should have invested more in staffing rather than just aesthetics. During her stay, we had issues with care and responsiveness. Despite our concerns she was released after a week, only to be sent sent back for further care by her doctors the very next day. It was an awful experience. The hospital is severely understaffed, and I do not recommend taking a loved one there ever. 

Yasma Rodríguez 

on Google

7 months ago

Muy mal en todos los aspectos , desde la entrada de emergencia hasta absolutamente todo , entró mi mamá con un fuerte dolor por emergencia y ni caso le hicieron , luego cada vez q pasaba un enfermero o médico decía algo diferente a lo q había dicho el anterior , .. aun estamos aquí ojalá y mi experiencia cambie pero hasta este momento no se lo recomiendo a nadie ... un desastre total .... pésima en todo ....