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J's Pastry Shop

3.0

About this business

Location details

2014 N 12th Ave, Pensacola, FL, 32503, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 6:00 p.m.
Tue6:30 a.m. to 6:00 p.m.
Wed6:30 a.m. to 6:00 p.m.
Thu6:30 a.m. to 6:00 p.m.
Fri6:30 a.m. to 6:00 p.m.
Sat6:30 a.m. to 6:00 p.m.
Sun7:00 a.m. to 2:00 p.m.
3.022 reviews
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Lori B.'s profile image
14 years ago

Will never go back! I will never step foot in this bakery again! We had just moved to town and J's Bakery came with high recommendations. I bought a carrot cake for my daughter's birthday. It was very dry, almost like it had been frozen, thawed and iced. It was terrible. We returned the cake with only two pieces missing and was told the manager would contact me. I never heard from anyone. I then went to their store three separate times and was told I could not have my money back.On the third visit my husband went with me and... read more

Sara W.'s profile image
14 years ago

Not Good. Ordered light green pettifors with white baby booties. Got white petifors with crayola green booties. Not happy, but no time to fix it now so I have to take them... surely they will at least discount my insanely incorrect order. No. Wrong. Nothing was done about it. It hurts me to say this as I am born and raised here and used to really love J's ... They don't deserve to A) call themselves J's Bakery... and B) bake for your money. Bad karma bakery indeed. 

Mike J.'s profile image
14 years ago

THE BEST PLACE TO GO I love this bakery, simply love every thing that they make, because it is all made from scratch daily. i have never had a problem with there cakes or any thing in there store. So to the Family members with the last initial B. I hop they never close down, so when you say bad karma you may want to say to your self what go's around comes around. 

Kamecke H.'s profile image
Kamecke H. 
14 years ago

Best bakery in Pensacola, Florida I've been visiting this bakery ever since I was a very young child. Everything is always so fresh and delicious! I order cakes from here for each of my six children's birthday parties and cupcakes for school parties, etc. Whenever I have a sweet tooth I come here because the prices of everything are affordable and the pastries are to die for. 

Cora J.'s profile image
14 years ago

J's Garbage Worse cakes I've ever tasted. In October I flew into Pensacola for a special birthday party for my sister and I purchased the birthday cake from J's. "WRONG THING TO DO." I was embarrassed. Guest at the party could not eat the cake. It was awful ! ! Worst cake I've ever had bar none. One month and seven days later, I'm still trying to get a refund. STAY AWAY. The Better Business Bureau rating is F for this business. 

bob b.'s profile image
14 years ago

Worst ever Paid $21.00 for the worst cake ever. DRY- tasted like it was two weeks old. Will never go back. Save yourself the time and money. 

maria a.'s profile image
14 years ago

Horrible customer service Three generations of my family have been going to J's Bakery for cookies, pastries, rolls, but above all else birthday cakes for years! WE WILL NOT BE BACK. This tradition ended Christmas Eve morning when we arrived at J's to pick up my 2 year olds birthday cake and they were unable to find the cake, the order, or to offer an APOLOGY or any type of compensation for their gross mistake. This is after my mother had actually gone to the bakery and placed the order in- person and discussed at length the... read more

tammy b.'s profile image
14 years ago

Yum Yum! This place is awesome. It has been around forever. It was eventually closed because the owner was retiring, but someone bought it and uses the same recipes, so there really is no change at all other than the prices went up slightly. The building is old, but who cares, the goodies are what I notice when I walk in to the store!!! 

catherine b.'s profile image
catherine b. 
14 years ago

horribly disappointed Just to add to my husband's review, I have been going to Jay's pastry shop for at least 20 years. It has never been the same after it closed, I'm not really sure why, but what I am ultimately sure of, the product has suffered which is sad, but what was even more devistating than a salty, nasty, unedible cake was the nasty, unnecesarily rude people that work there . I blame this completly on the so called ownership of this bussiness, if I treated anybody that way where I work, I would be fired. My respon... read more

Frequently asked questions about J's Pastry Shop

How is J's Pastry Shop rated?

J's Pastry Shop has a 3 star rating with 22 reviews. 

When is J's Pastry Shop open?

J's Pastry Shop is closed now. It will open tomorrow at 6:30 a.m. 

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