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JP Motors

3.4

About this business

Location details

1400 Plains Rd E, Burlington, ON, L7R 3P8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.4105 reviews
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N W's profile image
N W 
on Google
a month ago

Terrible experience with them when we bought our car. The cars engine light when on during my drive home, and we had to keep fighting with them to fix it. Well long story short after 6 weeks we got the vehicle back, problem still persisted we paid out of pocket for a new alternator when it should have been replaced prior to selling it to us. The vehicle exterior lights did not function properly which makes me question the validity of the safety we were provided. 

Christina Good's profile image
Christina Good 
on Google
4 months ago

Like others below, we had a good experience up front but JP Motors doesn't stand behind their products or mechanics. Once we got home we realized there was an issue. They told us to come in and they would look at it. We don't live in the area so I spent 2hrs driving and an afternoon of my time for the mechanic to tell me "take it to Ford". My husband was very clear on the phone what the issue was because we didn't want to waste our time. The General Manager of sales then went on to blame me for the problem. My husband called... read more

Jacob 4doorsmore's profile image
Jacob 4doorsmore 
on Google
a year ago

!!!!!!DO NOT BUY A VEHICLE FROM HERE!!!! Do not trust a word their service department is saying. Apparently JP motors has “levels” to their safety’s. Where one thing could not pass the top level of their “safety” but will pass a lower level. Director of Fixed Operations Will tell you one thing then do another. he will tell you to trust him but never honour his word even when provided on email. Came to agreement on a brand new part online to order for replacement after MONTHS of waiting. They told me part was in and ready for... read more

John Muir's profile image
John Muir 
on Google
2 years ago

Recently purchased a vehicle from JP Motors found them to be professional and easy to deal with. They are a cut above most used car dealers. However when buying a used car it pays to check the vehicle thoroughly and if you don't know what to look for bring someone that does. The complimentary Carfax provided by JP Motors really helps with peace of mind . 

Tom E's profile image
Tom E 
on Google
2 years ago

Be aware of this one , I got a car 2 days after got a engine light on , they trying to wave warranty , they told me when I purchase the car - 6 month warranty for engine and transmission , I told them this is unacceptable it’s 2 days after I want them to fix it or take it back as it sold in un honest way, when I purchased the car they promised me and showed work sheet that they check the car and did all services and issues , tony the service manager was super rude , after I red all the reviews , I understand i am a victim of... read more

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Frequently asked questions about JP Motors

How is JP Motors rated?

JP Motors has a 3.4 star rating with 105 reviews. 

When is JP Motors open?

JP Motors is closed now. It will open at 11:00 a.m. 

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