Journey's Community Center

jeca 

on Google

a week ago

Reception is the face of any place of business, and unfortunately, this reception team leaves a HORRIBLE impression of Journeys. My review is one of many. I wonder if the Board President Dr. Luis Lopez or the Executive Director is aware of these occurrences at their Belmont Cragin Facility. The women at the front desk are incredibly rude and lacked basic customer service etiquette. Nearly every response was laced with attitude, and the way they spoke to people felt condescending and unnecessarily dismissive. There is a way ... read more

katherine bray 

on Google

3 months ago

I started therapy with a completely closed mind and honestly didn't expect much. From the beginning, Journeys provided a comfortable and welcoming atmosphere. Liz was amazing with scheduling and always made sure we were on the books. Luis was an incredible therapist. I don't think I truly understood myself—or how reckless some of my behaviors were—until he helped me understand the impact of trauma. He broke things down in a way that finally made sense to me. Through therapy, I started recognizing patterns in my behavior that... read more

L Oñate 

on Google

8 months ago

They are kind and caring professionals. 

Brandi Fullerton 

on Google

11 months ago

I haven't even been to this location yet and it's already a hard NO just based on the person who answers the phone..I give my whole spew about referral yadayada and when I'm done she says I'm sorry I can't hear you..so I hang up and call back..she answers again and I say hi can you hear me..she responds "no I can't hear you"..then how the heck did you answer my question?!?! If the rudeness is this blatant on just a phone call I can only imagine how she is person..we will take our referral elsewhere.. 

Daisy J Garcia 

on Google

2 years ago

The worst experience with these guys! They are very inconsistent and they are liars! So when I finally get fed up someone named Liz calls me and when I'm trying to tell her my concerns she blocked me by saying we're not gonna keep back and forth. Then after I told her that I was given an appointment with a male therapist at a different location she did not acknowledge ANYTHING that I said! Then she put me on hold and that's when I realized that there was no point in dealing with these guys! They have no consistency and no em... read more