Joseph Jacob Jewelers

Yami va 

on Google

2 weeks ago

Great people great prices and got what I need fixed fast . Definitely recommend them 

Saha Roham 

on Google

3 weeks ago

I purchased a ruby ring here and was told it would be ready in two days after resizing. When I returned, I was informed it would take longer, and after several delays I had to keep following up myself. When I asked about a refund, the manager called me and spoke in a very unprofessional and rude manner. Even when I finally picked up the ring, it wasn’t presented properly until I requested a box. Overall, the experience was very disappointing. I will not be returning and would not recommend this store. 

Nicole Mcnamee 

on Google

a month ago

Honest businessman who cares about customers. Needed my ring re-dipped- he said he could send it out but if I didn’t want to wait recommend a jeweler in the mall who could do it on premise - rare to find business people who care more about customer service than sales 

Kelly Hennessy 

on Google

11 months ago

I will never return to this store. My fiancee unfortunately purchased my engagement ring from this place for the band of the ring to snap not even three days later. We then purchased our wedding bands through them because my fiancee insisted. The person I just encountered when I picked up my fiancee's band was beyond rude. I handed him my receipt and he actually had the audacity to ask if I had a balance. When I looked at him dumbfounded and asked how could I have a balance if I just handed you the receipt as proof of purcha... read more

Katie Hudleston 

on Google

a year ago

I went into JJ after shopping most of the afternoon for a specific item & was feeling really defeated. I explained to Matthew what I was looking for & how much I wanted to spend & within minutes, he’d found something perfect, even extending a discount to make sure I stayed within my budget. It was literally the perfect, small business shopping experience.