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Joseph Jacob Jewelers
- Consumer Goods
- Albany, NY
About this business
Location details
1 Crossgates Mall Rd Unit B230, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
They wasted 4 weeks of my time to tell me that they can’t make a ring in my size. Waited to tell me a month before my wedding and then couldn’t “guarantee a refund”. I went to the store made sure I got my refund and left. All I heard was a bunch of excuses and no solutions. They suck.
Love this place!
Great people great prices and got what I need fixed fast . Definitely recommend them
I purchased a ruby ring here and was told it would be ready in two days after resizing. When I returned, I was informed it would take longer, and after several delays I had to keep following up myself. When I asked about a refund, the manager called me and spoke in a very unprofessional and rude manner. Even when I finally picked up the ring, it wasn’t presented properly until I requested a box. Overall, the experience was very disappointing. I will not be returning and would not recommend this store.
Honest businessman who cares about customers. Needed my ring re-dipped- he said he could send it out but if I didn’t want to wait recommend a jeweler in the mall who could do it on premise - rare to find business people who care more about customer service than sales
Frequently asked questions about Joseph Jacob Jewelers
How is Joseph Jacob Jewelers rated?
Joseph Jacob Jewelers has a 3.1 star rating with 20 reviews.
When is Joseph Jacob Jewelers open?
Joseph Jacob Jewelers is open now. It will close at 8:00 p.m.
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