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Joseph Hsu, DO
- Healthcare
- Gilbert, AZ
About this business
Location details
2730 S Val Vista Dr Suite 177, Building 13, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
90 Year Old Mother In Law needs surgery for kidney stones. Multiple calls to ASUI, no return, voice mail only. Part of medical professionalism is timely service. Not the experience we've received. Dr. Hsu may be great but if you can't schedule he's worthless.
Here's an example of what to expect. Right now I'm trying to get a hold of someone. When you call, they have a message that says they are having a problem with voicemails. So of course I decide to stay on hold and you begin at position 13 in the que. I wait for 1/2 hour to get down to position 2 in the que. All of the sudden you get connected to voicemail after waiting 1/2 hour and after they make you listen to a message that their voicemail isn't working. So you just sat on hold for absolutely nothing. Then you call and sta... read more
Dr. Hsu is the best very thorough very professional never had to wait long highly recommended Update, done with this place Dr Hsu is still the best, the staff is terrible 😤
This is the 3rd time in 3 months I've tried to get an appointment with Dr. HSU for followup. 40 minutes on hold and finally got to speak to a person, who immediately put me back on hold and then hung up. It's a shame, as my son who is quadriplegic really liked the doctor. But staff has made it impossible to get an appointment. Even after leaving multiple messages for over a week no one bothered to call back. Sadly, we are now seeking a new urologist.
Rude, short-tempered, and abrasive. Was late to my appointment but still rushed my questions. When asking about different outcomes, he became frustrated and told me he refused to speculate. Apologized and told him I understood further testing was needed for diagnosis, but wanted to inquire about potential outcomes was so I could research each and prepare myself for next steps. Became abrasive and reiterated how he would not speculate. Left the room hastily and sent his nurse back in with a note suggesting I get a second opin... read more
Frequently asked questions about Joseph Hsu, DO
How is Joseph Hsu, DO rated?
Joseph Hsu, DO has a 4.5 star rating with 63 reviews.
When is Joseph Hsu, DO open?
Joseph Hsu, DO is closed now. It will open tomorrow at 9:00 a.m.
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