Jones Property Management

Louis 

on Google

3 months ago

Asked to get out of my lease early due to financial reasons at the time. Context: New parents newborn baby at the time. In between jobs unexpectedly, over Christmas time. I am doing much better now! I know what the lease says, but I paid an entire month of rent and returned the paid vacant apartment for 30+ days. Jones Property Management made sure to keep my security deposit even knowing I probably needed that money. They decided to keep the deposit anyways! Definitely a place to go for the people. That's just bad business... read more

Vanessa Phillips 

on Google

2 months ago

Great experience I don't remember the young lady name but she was great customer service 😊 

R Laco 

on Google

a year ago

I thought long and hard about whether I should make a review about this company and decided to take the risk. I called twice for information and help. The first time was about getting an affidavit of residency since I just moved in from the west coast, I needed extra proof that I lived in NC to get my DL updated. I wasn't sure if being a listed tenant on the lease was enough and let me tell you. Who ever was on the phone that day was either having a bad day or needed to be re trained on how to provide proper customer service... read more

Dave Thomson 

on Google

7 months ago

Worked with Shakita Williams worst agent ever.never gave us an opportunity to fix things during application process and would not give us our money back. Do not work with them you are wasting time and money 

Scott Yates 

on Google

2 years ago

I personally own 5 rental houses in High Point, NC and realize the aggravations that go along with the customer service part. But I am here to tell you that Sarah Faries is top notch at doing that part for Jones Property Management and Realty. She was fantastic to work with. Communicated in a timely manner and was transparent about everything. I would highly recommend her to anyone out there.