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Jones Ford Casa Grande Service Center
- Automotive
- Casa Grande, AZ
About this business
Location details
1932 N Pinal Ave suite a, Casa Grande, AZ, 85122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Took our car in for warranty on the ac compressor. They claimed it did not have warranty(it does) and quoted us for an aftermarket compressor plus labor because the compressor was back ordered. We decided to pick it up and take it to San Tan Ford. Jones service department took off the ac compressor, wrapped the lines with rags and never put the compressor back on. Had to then go back and pick up the parts they never put back on the car and take it into San Tan Ford. No apology whatsoever from them and was questioned on how i... read more
Excellent Service. Service men picked up and delivered my car on 7/2/2025 very nice and professional. Service Advisor Nicole and Erica kept me informed and what was happening to car. No loud noises from A/C unit anymore. Another repaired done well. Thank you Jones Ford Auto.
Carrie was EXCELLENT!! We bought our truck here last year. Christina & her crew was Awesome
Service department very disorganized : ( Brought our truck in for a simple oil change. Drop off was fine but pick up was an absolute mess. Jared was busy so handed us off to a guy who didn't even work at the check in/out desk and who was also busy on the phone in some side office where several workers were there just sitting around. Two gals that were not busy, one who was willing to check us out but guy we were handed off to didn't want to give her the paperwork?? When he finally comes out to 'help' he wants us to go back a... read more
I bought two cars from them, sales staff was decent. The service department is a joke. One of the cars needed transmission repair and they left the radiator fan unplugged and it overheated instantly. They never returned calls after I told them what happened And left me stranded. Luckily I'm not an idiot and know how to plug an essential cooling fan into the power source.
Frequently asked questions about Jones Ford Casa Grande Service Center
How is Jones Ford Casa Grande Service Center rated?
Jones Ford Casa Grande Service Center has a 3.4 star rating with 23 reviews.
When is Jones Ford Casa Grande Service Center open?
Jones Ford Casa Grande Service Center is closed now. It will open tomorrow at 7:30 a.m.
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