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Johnstone Supply The Ware Group
- Heating & Air Conditioning/HVAC
- West Palm Beach, FL
About this business
Location details
1819 Old Okeechobee Rd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First and last experience with Johnstone Supply. Front desk clerks do not respect their own store return policy- (60 day return). Refused to take back 2 inexpensive items bought 48 days ago on a purchase we made of 700$. Then refused to sell me a simple line-set cover because I was not on the account! Made him call my boss but still refused to sell it to me.
Amazing service and an incredible team at the West Palm Beach branch! Gary and the guys are always super helpful, incredibly knowledgeable, and go out of their way to make sure you get the right HVAC parts fast. Highly recommend this supply house to any local techs!
Good place
Need to hire more competent people. Someone, a salesperson who needs to know basic information, said "there is not such thing" as a variable speed condensing unit. Oh, and as another person noted, workers are very condescending... dude, your career is a desk cashier. just do your job. how do you get hired at an HVAC store and not know very basic options for HVAC systems?
Was a loyal customer here for YEARS. All of my HVAC supplies. Went in today and was greeting by the rudest, most condescending sales rep I’ve ever encountered(petite Hispanic guy with glasses). Needed a blower motor, which I’ve purchased from them before. This should have a been a routine purchase. He asks me if we have a company account, which I’ve NEVER been asked anytime I’ve shopped here, I’ve always just paid with my expense card. He then starts making comments under his breath and making it very clear that my money and... read more
Frequently asked questions about Johnstone Supply The Ware Group
How is Johnstone Supply The Ware Group rated?
Johnstone Supply The Ware Group has a 4.1 star rating with 64 reviews.
When is Johnstone Supply The Ware Group open?
Johnstone Supply The Ware Group is closed now. It will open on Monday at 7:30 a.m.
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