Johnstone Supply The Ware Group

Steve Johnson 

on Google

3 days ago

Need to hire more competent people. Someone, a salesperson who needs to know basic information, said "there is not such thing" as a variable speed condensing unit. Oh, and as another person noted, workers are very condescending... dude, your career is a desk cashier. just do your job. how do you get hired at an HVAC store and not know very basic options for HVAC systems? 

Telly Hunter 

on Google

a month ago

Was a loyal customer here for YEARS. All of my HVAC supplies. Went in today and was greeting by the rudest, most condescending sales rep I’ve ever encountered(petite Hispanic guy with glasses). Needed a blower motor, which I’ve purchased from them before. This should have a been a routine purchase. He asks me if we have a company account, which I’ve NEVER been asked anytime I’ve shopped here, I’ve always just paid with my expense card. He then starts making comments under his breath and making it very clear that my money and... read more

Dmytro Pecheniuk 

on Google

2 months ago

Hello, I want to say first that your staff is excellent. The people working here are professional, helpful, and polite. Unfortunately, the current check-in process with the touchpad makes things very difficult for HVAC technicians and contractors. Every time I come in, even if I only need to ask a quick question, buy a small part, make a return, or handle a warranty issue, I have to go through the touchpad, enter my information, and complete the whole process again. For warranty returns or equipment/parts returns, the proces... read more

maor levi 

on Google

9 months ago

Great hvac supply house must be a registered licensed company to shop here