Johnstone Supply Houston

B H 

on Google

a year ago

I would give this location 10 stars if I could. The customer service is phenomenal and the staff go above and beyond every time. Johnstone supply is where I go for all of my HVAC needs because they are reliable, but I will be making the further drive to this location solely because of the staff. Andrew was very accommodating. It’s one thing to be able to trust a business to meet my HVAC needs- with that alone they would have my business, but it’s another to see staff who clearly enjoy their line of work. I will recommend Joh... read more

Miss Cejas 

on Google

a year ago

I visited Johnstone Supply in Houston, TX, during an exceptionally cold day. Seeking shelter from the harsh weather, I requested permission to enter the store briefly but was denied by the staff. Consequently, I had to remain outside for approximately 10 minutes, enduring the freezing temperatures. While I acknowledge that stores may have specific policies regarding non-customers, I believe that, given the extreme weather conditions, a more empathetic and flexible approach from the staff would have been appropriate. This exp... read more