Johnson Lexus of Raleigh's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Johnson Lexus of Raleigh

4.8

About this business

Johnson Lexus is renowned as the premier luxury car dealership in NC. As the #1 Volume luxury brand in Raleigh we have had the privilege to serve thousands of guests with an exceptional Lexus purchase and ownership experience. 2020 JD Power Dealer of Excellence for Sales. 

Location details

5839 Capital Blvd, Raleigh, NC, 27616, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,764 reviews
Select a rating
Jay M's profile image
Jay M 
a year ago

We all know that buying a car is no fun! But I just bought a CRV from Johnson Honda in Stuart. My sales person was ***** and she made this car buy a very pleasant experience. She answered all my questions was attentive to what I wanted and we got the deal done! So if you are looking for a car, go to Johnson Honda and ask for NEEKA. You will have a pleasant experience and walk out with the car YOU choose. 

Tucker M's profile image
Tucker M 
a year ago

Dont use a Johnson Lexus of Raleigh for collision repairs. They dont tell you that they use a third-party until after you get the car back and have issues. Then they want you to deal directly with the third-party to resolve them. Its the kind of a shell game that auto dealers are famous for 

l j.'s profile image
a year ago

Always an excellent ecperience at Johnson Lexus. Very happy with the purchase and the attentive and professional staff in all departments I've dealt with. Johnson Lexus extends itself for its customers in sales and then service meeting all of their needs. Highly recommend their vehicles and this dealership.  

Jack N's profile image
Jack N 
a year ago

Dropped off my Lexus for service first time yesterday at Johnson Lexus in Raleigh. Took half hour to get checked in. Had to call repeatedly as to status of my car ( only getting 30k checkup) over last 24 hours. Its now over a day later, Ive spoken to over five separate people at the dealership as well as Lexus corporate and no one has a clue as to when the car will be ready. Left message for *************************, Service Manager explaining situation, never called back. Johnson Lexuss of Raleigh utter contempt for their ... read more

James H's profile image
James H 
2 years ago

Not often can you say the following: I trust Johnson Lexus, I trust them to be my car dealer. They do what they say theyre going to do. 

Jason W's profile image
Jason W 
2 years ago

Very nice service, when I was looking for a car they gave me a quick response, the salesman tried best to block a car for me. Very responsive to questions 

Michael M's profile image
Michael M 
2 years ago

This is my first Lexus purchase and I have been very happy with the Lexus ES 300 hybrid. I was very impressed with the professionalism at the dealership and thought very highly of my sales consultant ******* and the manager ***. No one at the dealership was pushy and they made my buying experience very pleasant. 

Rob M.'s profile image
Rob M. 
2 years ago

My new 2015 Lexus GX 460 has been in the service department no less than 15 times for variety of issues. About 10 of those times are in relation to the "radio" the part that operates most of the features such as music, ac/heat, navigation, park assist. They have replaced the radio several times( I've lost count I think 5 new systems have been put in) and the vehicle still refuses to operate correctly. This is an operating system issue and they have no fix for it. I have met with the sales manager and their original solut... read more

ILTIFAT P's profile image
ILTIFAT P 
3 years ago

I went into a sales agreement to buy Preowned Lexus LX570 by looking at the vehicle online and having sales rep text me the pic. When my family and I went to the dealership to pick up the vehicle, there were a series of things we found out about Johnson Lexus of Raleigh's business practices. The leather seats were spray-painted by their detail shop to conceal the damaged leather, the carpet was faded from attempts to bleach out the stains, they attempted to conceal with all-weather mats, body panel repainted, tail gate h... read more

Frequently asked questions about Johnson Lexus of Raleigh

How is Johnson Lexus of Raleigh rated?

Johnson Lexus of Raleigh has a 4.8 star rating with 3,764 reviews. 

When is Johnson Lexus of Raleigh open?

Johnson Lexus of Raleigh is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com