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481 US-46, Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a disappointing time working with the service department to repair a transmission issue for my car. While I understand that parts take some time to come in, the lack of any consistent updates is frustrating. Even more frustrating is once parts do come in, there’s a genuine lack of urgency and communication to try and schedule the service, with zero flexibility for a customer’s schedule or need. My biggest issue is the lack of communication. Working with the service advisor, I had been promised updates numerous tim... read more
So update review for me. I purchased 3 years ago from them and was very happy with Jen and sales at the time. There service department not so much. To make a long story short we bought my wife’s car at another dealer because of that instance. They just failed when you thought you couldn’t fail any harder. Well again 3 years later I needed a bigger truck and I figured I’d give them a 2nd chance. This time around I was very happy all around. Tony was my salesperson this time and did an outstanding job. Made the process very ea... read more
I am writing to formally express my serious concerns regarding the purchase of my 2013 Ram 2500, which I purchased from this dealership on April 3, 2026. Unfortunately, this transaction has resulted in significant safety concerns, financial inconvenience, and a very disappointing customer experience. I paid $21,182.00 in full immediately at the time of purchase, demonstrating my good faith and commitment to completing this transaction. However, despite my prompt payment, I still have not received my license plates or the veh... read more
The absolute worse experience with the service department. Brought in our jeep for an odor it took weeks to figure it out, no loaner car provided absolutely no communication was given in regards to updates, price , what was covered under warranty. Went down there twice being told the car would be ready it was not either times. They still tried to give us a massive bill. We ended up picking up our car and going to take our business elsewhere. Would never do business with them again and suggest others not to either with how po... read more
Johnson Dodge Chrysler Jeep has a 4.6 star rating with 491 reviews.
Johnson Dodge Chrysler Jeep is closed now. It will open at 9:00 a.m.
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