Johnson Controls Minneapolis Rochester Office

josh kronebusch 

on Google

a week ago

Total rip off for service calls charging a flat rate for 3 hours worth of work totaling over $900 when they spent less than an hour onsite. Find another company that cares about customer service and satisfaction who has reasonable repair rates. 

Carrie Collyard-Glinsek 

on Google

2 months ago

We cancelled JC in 2022 because of lack of customer service, strong holding the mechanics of our system to keep us from understanding it and their general disregard of our needs. But...I continue to get an invoice for monitoring EVERY YEAR. I then spend countless hours trying to manage through their multi-level "not my problem, not my department" nonsense. They have cost me countless hours of productivity even after their service was deemed ineffective. Don't waste your time. Don't waste your money. 

Jeremiah Jans 

on Google

6 months ago

Customer service is brutal, they do not care and are not proactive in helping. Delayed responses, poor communication and expensive! 

Derek Smith 

on Google

a year ago

Total rip off company for commercial alarm service. Talked my wife into signing a 36 month contract that is unbelievably bad, and won’t let us out. And now they continually add more charges. What a nightmare. Stay away. 

Megan Young 

on Google

a year ago

Johnson has the WORST customer service and billing department I have ever delt with. Incorrect billings, impossible to get ahold of anyone who can help, being sent around from number to number, and no communication afterwards either. Absolutely the worst.