Johnson Brothers

Russell M. 

on Birdeye

a year ago

Johnson Brothers Lapidary are scum of the Earth when it comes to customer service. They stall, lie and don't answer their phone when I call to resolve a problem with an order. I've cut ties with this outfit and advise others to not have any dealings with this company. 

Tom H. 

on Birdeye

a year ago

They shipped a set of 4 oz bottles of Epoxy 330 with dispenser tops for a 6 or 8-ounce bottle. I sent pictures and videos of their mistake and they basically said that is what we ship. What? So you ship 6/8oz dispenser tops with 4 oz bottles? Bad customer service, I understand making a mistake but refusing to own the mistake is not acceptable. 

Lance A. 

on Birdeye

4 years ago

Placed an order and requested rush service. Emailed 3 days later only top discover that the displays I ordered were out of stock and the scale had yet to be shipped. Wouldn't explain why they hadnt contacted me about the out of stock items nor why the order had yet to be shipped. Avoid at all costs. 

Native S. 

on Birdeye

6 years ago

Was told the 6 in nova soft wheels were new and a one piece wheel had 4 wheels come undone at the center the older man says I broke them out said they are one piece showed him the wheels and he said ok what's this I said I used super glue to finish a job he said I will not replace this is ridiculous .... Tells you they are one piece and they are not and when they fail won't replace ...RIPOFF REPORT go to diamond pacific this dudes a crook