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John's Automotive

4.5

About this business

John's Automotive offers auto services including repairs, oil changes, tires, brakes, detailing, and auto sales in Pittsfield, MA, area. 

Location details

165 Wahconah St, Pittsfield, MA, 01201, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.587 reviews
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C V's profile image
C V 
on Google
a month ago

BAD. I ordered tires from SimpleTire.com that John's Automotive would install. And per SimpleTire's policies, I called SimpleTire a week before to reschedule my appointment for a day later than already scheduled. SimpleTire has a recorded call that Neal at John's Automotive approved this rescheduled appointment. But when we arrived to have the tires installed, Jen refused to honor their commitment, and tried to put me off for ANOTHER week. Jen then lied unendingly and pathologically about their failure to follow-through, des... read more

STACEY EWING's profile image
STACEY EWING 
on Google
3 months ago

Very nice and knowledgeable. They check things throughly. Reasonable prices. 

Eric Reinhardt's profile image
Eric Reinhardt 
on Google
4 months ago

John’s Automotive has the best service that I will keep coming back to! 

Killer B's profile image
Killer B 
on Google
6 months ago

Very negative experience multiple times and will never return, have a older camaro that has had over heating issues for years regardless of how many times its there or how many times they charge me 100s of dollars and say its working perfectly now. Charge for a coolant flush still got rusty brown coolant they literally charge you to take your car and take it out for lunch to "test it" just to put miles on your car and say they fixed it while not actually fixing it. Last experience i bring my Buick in because i have my third ... read more

Sarah Wright's profile image
Sarah Wright 
on Google
8 months ago

Terrible customer service and if you try and ask for updates they will get extremely mad and start insulting the customer. I have no clue how this place is AAA approved. They struggled to get a simple valve adjustment done. >> Coming back to add more to my review because the day after we got the car the check engine light went on. I would rather get struck by lightening and hit by a car than go back to this terrible mechanic. 

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Frequently asked questions about John's Automotive

How is John's Automotive rated?

John's Automotive has a 4.5 star rating with 87 reviews. 

When is John's Automotive open?

John's Automotive is open now. It will close at 5:00 p.m.  

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