John Padilla Plumbing

C C 

on Google

a month ago

13 year old water heater from prior owner went out and was leaking and an emergency. I first called a few other companies I found online and one that installed a new air conditioner unit prior. Not only was my call answered by AI and Virtual instead of a real person, which is so unprofessional and stressful, trying to sell more, etc. when you are dealing with a serious situation. I was shocked! I thankfully found John Padilla Plumbing who had someone out within 45 minutes at almost 6pm and made me feel so calm and assure... read more

Sokunthea Mao 

on Google

3 weeks ago

What disappointing experience. I’ve used this company last year for my sink clogging issue. I figure I should use them again to make things easy and want to be a recurring returning customer. The appointment intake was pleasant. I spoke to a guy he schedule the appointment. On appointment day I waited 2 hours past my quoted time then decided to call the office and check in on arrival. A front desk girl name Russel answered the phone. I asked if she knew the status of the arrival time, she told me “ We quoted you 8-12, but th... read more

Kelly Garton 

on Google

3 months ago

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with John Padilla Plumbing! We recently had to replace two failing water heaters in our home that were barely five years old, due to severe internal corrosion and scaling caused by San Diego’s very hard water. Before choosing a company, I met with at least six different plumbing companies—from small independents to large, well‑known operations throughout San Diego. When Patrick from John Padilla Plumbing came to our home, it was immediately clear that he was in a different league. By that po... read more

nava mizrahi 

on Google

5 months ago

Great service was given by Alejandro M. he checked all of our drains and helped to clean them out, checked water pressure, and tested our water quality. He was very professional, on feb 16th, he deserves 5 stars! We were so impressed, that we scheduled an appointment for my parents and another unit the following week, expecting the same service. The day of they canceled both appointments a few hours before the scheduled time. With no apologies or any kind of customer service . How can a company not have any technician in a... read more

Ted Rhoads 

on Google

2 weeks ago

Well Plumbing problems are never expected or come at a good time but when my cast iron piping failed Taylor at John Padilla Plumbing really got a great crew together to line my pipe and get me up and running the very next day. He sent over Cyrus Phillips and Isaak Townsend and those guys worked late into the night to fix that pipe even though it meant they had to work a 14 hour day, going home at 10:00 at night. God Bless those two. Hard working and great attitudes from both Isaak and Cyrus. I can't say enough about the help... read more