Joe Mitchell Jr - State Farm Insurance Agent

Keisha Jones 

on Google

a week ago

I’ve been with State Farm since around 2002, and let me tell you, loyalty like that only lasts when the service is top-tier. Shirley has been nothing short of AMAZING. Every time life tried to spin the block with a little chaos, she showed up with clarity, patience, and solutions before I even knew what I needed. Shirley delivers that old-school customer service you rarely see anymore, the kind where you feel seen, valued, and truly taken care of. She’s professional, warm, and always goes above and beyond, no matter how bi... read more

Tiffany Duncan 

on Google

a month ago

I am so grateful for Shirley! These are unprecedented and trying times we are living in, but Shirley has continually reached out to check in on me. She was helpful in my homeowners insurance and went the extra mile to get the necessary information to the mortgage company. She called to inquire about my car insurance and she really stuck in there with me. I wanted to make the switch but I could not find the time! Shirley was patience and hung in there with me. She remained flexible and I so appreciate it. It’s one thing to sa... read more

Michelle Wormack 

on Google

2 weeks ago

I have been with State Farm insurance for over 15 years. The customer service has always been consistent. I want to give a special shout out to Shirley and Daisy. These two ladies show the true meaning of above and beyond the call of duty. They know their craft and their patience is phenomenal. Thank you for all that you do!! :) 

Nicole Thomas 

on Google

a month ago

I want to send a huge thank-you to Ashley and Daisy for their outstanding help! I had an issue with my account that came from the Underwriting Department, and Ashley went above and beyond to get it resolved. She didn’t just accept the first answer, she kept investigating until she found the mistake and made sure it was corrected. And a special shoutout to Daisy, who was always so pleasant and kind every time I called (and I called a lot!). Her patience and positivity made a stressful situation much easier. Both Ashley and Da... read more

chika ugochukwu 

on Google

3 months ago

I have been a State Farm customer for over 13 years, and my experience has been consistently outstanding. In particular, Joe Mitchell’s State Farm office in Greenbelt has provided exceptional service. Ms. Shirley, Ms. Daisy, and the entire team always make the process seamless while helping me save money. Kudos to this remarkable team for their dedication and excellent customer care—please keep up the great work!