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Joanna A. Cooper, M.D.
- Neurologist
- Oakland, CA
About this business
At Sutter East Bay Medical Foundation, we believe that great health care begins with a partnership between you and your personal physician. We're also committed to offering convenient services that help you get the care you need, when and where you need it. Services Include: * Same-day appointments and extended hours at many locations * Annual exams and sick visits * Advanced specialty care for all medical conditions * Online services so you can email your doctor, schedule appointments, view test results and more * On-site l... read more
Location details
2850 Telegraph Ave #110, Ste 110, Oakland, CA, 94705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Cooper is cold, booked out three months for any sort of visit, and most frustrating, impossible to contact. It typically takes me a dozen calls over weeks to get in touch with her even for simple questions, like whether an appointment is in person or remote. Most recently, she was totally unreachable by my insurance company, or me, after I had a procedure she prescribed. My insurance needed some notes, tried to contact her three times, and without being able to reach her, sent me a thousand dollar bill. She doesn't pick ... read more
My GP referred me to Dr. Cooper because I have been dealing with sleep maintenence issues, and she wanted me to have a sleep study done. Dr. Cooper spent most of the appointment gaslighting me and gave me standard sleep hygiene advice that I could have gotten from an article. She did not take my issue seriously, blaming my cats and the pandemic for the fact that I can't sleep through the night. I left the appointment demoralized and without any real solutions for my problem. Do not recommend.
Poor experience. I've recently had two expensive and uncomfortable procedures with the results sent to their office and have not heard back. She does not run timely, which would sort of be okay, if she was following up better. Her recommendations to improve my sleep has not helped. I assume her office will say I should be making the follow up appointment, which I find unacceptable. At some point, they should follow up, particularly based upon the amount of money they charge. You have to beg, wait and pay a lot of money to ge... read more
Waited almost 2 hours for my appt. It was supposed to be at 4:15 and I wasn't seen until 6pm! She then did spend a lot of time with me, but if this happens again, I won't be able to see her again.
Agree with other comments: long wait; overcharging for her time and decision making level; unhelpful. Charged almost $600 for the initial consultation on my mid-night insomnia. Tried to deny prescription recommended in my condition without repeating visit. Would not recommend to others.
Ridiculously late for appointments--over 1 hour the fist time, and over 50 minutes the second time, by which I had to get back to work, so I never saw her. Additionally, staff is totally unresponsive, on multiple occasions failing to provide promised follow-up. I can't speak to Dr. Cooper's medical expertise, only that she and her staff have no concept of caring service. I will not be going back.
I had a really good appointment with this doctor and am a bit puzzled by the modest review scores. She spent about 45 minutes with me, asked lots of questions, listened to the answers, and seemed very knowledgeable. More like this one please!
I know she had a busy day and was probably stressed (and I arrived early and patiently waited for over an hour to see her), but throughout the appointment, I did not feel like she cared for me as a person or had empathy for any of my symptoms. She cracked jokes during our conversations that made light of what I was experiencing. I am not one to judge her medical expertise, I just know that she did not treat me with respect, genuine care, or good bedside manner.
Frequently asked questions about Joanna A. Cooper, M.D.
How is Joanna A. Cooper, M.D. rated?
Joanna A. Cooper, M.D. has a 3.9 star rating with 88 reviews.
When is Joanna A. Cooper, M.D. open?
Joanna A. Cooper, M.D. is closed now. It will open on Monday at 9:00 a.m.
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