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Property Management in Springfield, MO and surrounding areas. Real Estate in Springfield, MO and surrounding areas.
110 Dempsey Dr Suite K, Suite E, Rogersville, MO, 65742, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They bought a property I was living in back in 2022. I had a rental agreement already in place from my previous owner of said property. Once they took over said property, any time I had issues within the home and I filed for maintenance to come out, it became a issue or a battle to get help. At one point I had notified them that one of there technicians made me highly uncomfortable due to his constant flirtatious and sexual behavior and trying to invade my personal space. It would take them several days up to 2 weeks for the... read more
The don't suck! It says I have to write 10 words to leave a review. jnm Realty manages all my properties, and they're awesome.
JNM took over the lease shortly after I moved in. They charge you for light bulbs and drip pans if not replaced after I had to replace them when I moved in. Then also charged me for blinds and door stops that were damaged when I moved in as well. So 3 light bulbs, 1 drip pan, mini blind busted $40.00, 1 vertical blind & 2 door stops $70.00. Make sure when you do a walk thru and fill out the move in inspection form to make a copy for yourself!! They never received the one I filled out from the other company. So be very caut... read more
Bad practices During the inspection we were told everything looks great. They noted the mold issue that we had been steadly complaining about for several months do to the leaking roof. That you refused to fix. Plus the leeks in the living room do to the prior tenant. Nothing was brought to our attention at the time of inspection. We cleaned the house, and left it better than we moved in. You refused to repair the the mold and water damage issue while we were there now want to charge us for the time to repair it and remold ho... read more
AC went out and it was 80 degrees in our house for 3 days and they kept saying someone was coming but there never was also we called an order in for our sinks to be fixed and two weeks went by and nothing so we called and the office said that maintenance had already done it, ha! Their maintenance LIED and said they came to our home and fixed it. That was all the issues we had until one day I called the office to see if they had any 4 bedroom homes available and we were "accidentally" notified that our homeowner was going to ... read more
Business response:
First and foremost, we are happy to provide any documentation needed to back up all statements made. Pictures, emails, work orders etc.. We have seven work orders in our system. None of which are in regard to an A/C unit. The time of your move out was in the winter months and we do not have any notes in the system that there was a phone conversation had in regard to A/C in the summer months of 2020 or 2021. However, we manage thousands of properties and we have a trusted HVAC team that has almost always responded the same da... read more
If you want a rental company that responds to issues promptly and professionally, seek another company. This company does not care about tenants and only cares about money. I contacted them several times about repairs for my apartment and never heard back from them. When I confronted them about not responding to anything, I was called a liar by the broker that we dealt with. She also tried to show me "work orders" that she had supposedly put through but there were no repairs ever done, nor was I ever contacted about repairs.... read more
Business response:
Firstly, JNM was not fired by the Owner of your property due to a single tenant making reports that they were not being communicated with and/or receiving maintenance service. We have managed the Owner's property for several years and he is now self managing all of the property he owns in your area. Continuing to post this false information on social platforms is a defamation of our character as it is simply not true. Secondly, we have explained each time we have talked to you that the email you were sending your corresponde... read more
JNM Realty Group, LLC has a 3.5 star rating with 84 reviews.
JNM Realty Group, LLC is closed now. It will open tomorrow at 8:00 a.m.
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