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JNM Realty Group, LLC

3.5

About this business

Property Management in Springfield, MO and surrounding areas. Real Estate in Springfield, MO and surrounding areas. 

Location details

110 Dempsey Dr Suite K, Suite E, Rogersville, MO, 65742, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.584 reviews
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Giavanna E's profile image
Giavanna E 
9 months ago

They bought a property I was living in back in 2022. I had a rental agreement already in place from my previous owner of said property. Once they took over said property, any time I had issues within the home and I filed for maintenance to come out, it became a issue or a battle to get help. At one point I had notified them that one of there technicians made me highly uncomfortable due to his constant flirtatious and sexual behavior and trying to invade my personal space. It would take them several days up to 2 weeks for the... read more

David P's profile image
David P 
11 months ago

The don't suck! It says I have to write 10 words to leave a review. jnm Realty manages all my properties, and they're awesome. 

Larissa L.'s profile image
Larissa L. 
a year ago

JNM took over the lease shortly after I moved in. They charge you for light bulbs and drip pans if not replaced after I had to replace them when I moved in. Then also charged me for blinds and door stops that were damaged when I moved in as well. So 3 light bulbs, 1 drip pan, mini blind busted $40.00, 1 vertical blind & 2 door stops $70.00. Make sure when you do a walk thru and fill out the move in inspection form to make a copy for yourself!! They never received the one I filled out from the other company. So be very caut... read more

Timothy K.'s profile image
Timothy K. 
2 years ago

Bad practices During the inspection we were told everything looks great. They noted the mold issue that we had been steadly complaining about for several months do to the leaking roof. That you refused to fix. Plus the leeks in the living room do to the prior tenant. Nothing was brought to our attention at the time of inspection. We cleaned the house, and left it better than we moved in. You refused to repair the the mold and water damage issue while we were there now want to charge us for the time to repair it and remold ho... read more

Imari T's profile image
Imari T 
2 years ago

AC went out and it was 80 degrees in our house for 3 days and they kept saying someone was coming but there never was also we called an order in for our sinks to be fixed and two weeks went by and nothing so we called and the office said that maintenance had already done it, ha! Their maintenance LIED and said they came to our home and fixed it. That was all the issues we had until one day I called the office to see if they had any 4 bedroom homes available and we were "accidentally" notified that our homeowner was going to ... read more

Business response:

First and foremost, we are happy to provide any documentation needed to back up all statements made. Pictures, emails, work orders etc.. We have seven work orders in our system. None of which are in regard to an A/C unit. The time of your move out was in the winter months and we do not have any notes in the system that there was a phone conversation had in regard to A/C in the summer months of 2020 or 2021. However, we manage thousands of properties and we have a trusted HVAC team that has almost always responded the same da... read more

Conner O's profile image
Conner O 
2 years ago

If you want a rental company that responds to issues promptly and professionally, seek another company. This company does not care about tenants and only cares about money. I contacted them several times about repairs for my apartment and never heard back from them. When I confronted them about not responding to anything, I was called a liar by the broker that we dealt with. She also tried to show me "work orders" that she had supposedly put through but there were no repairs ever done, nor was I ever contacted about repairs.... read more

Business response:

Firstly, JNM was not fired by the Owner of your property due to a single tenant making reports that they were not being communicated with and/or receiving maintenance service. We have managed the Owner's property for several years and he is now self managing all of the property he owns in your area. Continuing to post this false information on social platforms is a defamation of our character as it is simply not true. Secondly, we have explained each time we have talked to you that the email you were sending your corresponde... read more

Frequently asked questions about JNM Realty Group, LLC

How is JNM Realty Group, LLC rated?

JNM Realty Group, LLC has a 3.5 star rating with 84 reviews. 

When is JNM Realty Group, LLC open?

JNM Realty Group, LLC is closed now. It will open tomorrow at 8:00 a.m. 

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