JN Mazda

Tyler M 

on BBB

3 months ago

JN Chevrolet makes it nearly impossible to schedule a service appointment. When I called, they took an inordinate amount of information and never called back. When I scheduled a service appointment online I was called and told that they wont do anything other than an oil change on cars older than 2013. My car is a 2012 ***** Cruze. They told me I made an appointment for an oil change and that they would not perform any maintenance on cars older than 2013 due to a lack of available parts. I called Cutter Chevrolet, made an ap... read more

John N 

on BBB

a year ago

Purchased a brand new 2021 Chevrolet Trailblazer, after a couple of months my wife noticed the breaks squeaked very loudly and the check engine light would pop on and off. Due to Covid they were unable to allow us to schedule an appointment to get it looked at. After calling again and again and again they finally let us bring it in during November of 2022. For the next year they would dodge our phone calls, management refused to speak to us and would not give us any update on the vehicle besides the technician will get to it... read more

Leonardo 

on BBB

2 years ago

Stay away from this company! They will defraud you and attempt to rip you off in any and every way possible. They are racists as well! They will lie to you about what you need for your car. They will attempt to fraudulently charge you for damage to their loaner cars. They will overcharge you then when you call them out a manager will service you and adjust your invoice. If you complain, they will ban you from their property! These people are not good people are severely dishonest! STAY AWAY! FRAUD! 

Jerome n 

on BBB

2 years ago

JN Chevrolet worked on my 2018 Chevrolet Corvette, in which some parts were still under warranty. At the Chevrolet ******************* I told them I was having a rattling noise underneath the car plus the car was jerking when I was accelerating and the engine lite came on. Before they even looked at the car, they estimated $1100.00 to fix the car. When I picked up the car up and was charged over $1100.00 the engine lite came on, the exhaust was still rattling and jerking. JN Chevrolet then recommended, me to take it to an ex... read more

Scott M. 

on BBB

3 years ago

I purchased a 2020 A6 from the JN Group last December. During the sales process, I inquired if the car had remote start. The salesman told me that ******* doesn't allow remote starting on their cars. (Not true, I have friends with ******** that have this option.). I also injured about adaptive headlights like my old Audi had. I was told the car had them. (It doesn't). I was then offered a Xylon protection package for the paint and interior of the car. I was planning on having a ceramic coating put on the car. I inquired with... read more