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Jl's Appliance

4.4

About this business

Location details

958 Edgewater St NW, Salem, OR, 97304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4316 reviews
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Ashley A.'s profile image
Ashley A. 
5 years ago

Like others have said they just steal money with service fees then never follow up. 

Timmy T.'s profile image
Timmy T. 
5 years ago

Uninformed employees, and they like to get you on the door. 

Jacob Z.'s profile image
Jacob Z. 
5 years ago

Lied to me twice. Plus, they charged 45$ just for a reading of their volt meter. 

Laurie L.'s profile image
10 years ago

L Laurie L.07/14/2014Edit I purchased a freezer several months ago. It failed. Waited all day for a repairman, never came, though after phone calls that left me feeling concerned/frustrated with owners attitude there where no guarantees of when or if a repairman would show up. NO statement about if they could even come the next day. Eventually owner called and was willing to come himself that evening. By then I had called another appliance repair service who was not only willing to come that evening. The appliance repairman ... read more

Tom W.'s profile image
12 years ago

Go-to guys Landlord here, 51 older units, so that many stoves and refrigerators, as well as 5-8 washers and dryers at given times to keep operational. Steve and Gary have, over the last couple decades, been generous with maintenance and trouble shooting tips. They are my default go-to guys when I have a problem. I've bought used appliances from them as well as lots of parts. When something needs fixing, they are the men. 

diane l.'s profile image
14 years ago

Wonderful Service If you are looking for EXCELLENT service. Then choose JL's! They have the best staff there!! I have been at Willamette Terrace for 5 years and whenever I need someone, (Brian) comes to our rescue. Great Prices and Great Service! Thanks JL's!!! From James & Diane Willamette Terrace Properties Salem, ORegon 

bob b.'s profile image
14 years ago

The best appliance repair store in Salem This small little store on edgewater is easy to miss, they have new to you washers, dryers and fridges. They also make house calls to repair your appliances. I have an ancient washer and dryer, and both times Brian has come out to fix it. He will tell you ahead of time if it is time to retire the old washer or fix it, both times, they came the same day and my bill was under 100 dollars!!! 

anonymous a.'s profile image
anonymous a. 
14 years ago

Absolutely incompetent I have a gas dryer that has stopped heating (and therefore also stopped drying) I am a renter, so I called my property manager who called JL's Appliance and set up a service visit. Nine days and three service calls later, they have still not repaired my dryer. I have spent over a week working my schedule around their time-frame and watching my clean laundry dwindle away to nothing. I attempted to call them during business hours this afternoon when I found my dryer was STILL not functioning but the phon... read more

Don M.'s profile image
14 years ago

Ex - Service Tech. I worked for JL's Appliance (Gary & Steve Lawerance) as there outside Service Tech from Aug. 08 to Oct. 09. This is the most ripe off Appliance company I've ever seen. I have been in the Appliance Service Industry for 35 yrs. These boys claim to be Christians, horse pucky. All they care about is MONEY. I've heard them talk about customers, not to there faces of course, things I would be ashamed to repeat. Anyway, they charge $69.00 for a Service Call, which is I think the highest rate in Salem, Or. of Appl... read more

Frequently asked questions about Jl's Appliance

How is Jl's Appliance rated?

Jl's Appliance has a 4.4 star rating with 316 reviews. 

When is Jl's Appliance open?

Jl's Appliance is closed now. It will open tomorrow at 9:00 a.m. 

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