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Jimmy John's
- Sandwiches
- Utica, NY
About this business
Location details
167 Genesee St, Utica, NY 13501, Utica, NY, 13501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 6:00 p.m. | |
| Tue | 10:30 a.m. to 6:00 p.m. | |
| Wed | 10:30 a.m. to 6:00 p.m. | |
| Thu | 10:30 a.m. to 6:00 p.m. | |
| Fri | 10:30 a.m. to 6:00 p.m. | |
| Sat | 10:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
In the summer of 2022, I stepped in to address an incident where a veteran using a wheelchair tried to grab lunch here one afternoon, but was completely blocked from entering due to physical accessibility barriers at the store. When the gentleman submitted a complaint through Jimmy John's corporate website expecting basic courtesy, the store owner called him back but the phone call didn't go well at all. I reached out to Jimmy John's corporate offices repeatedly and courteously to discuss the accessibility barriers and the o... read more
I frequent this location and there’s a new worker named Trey that is awesome! He’s efficient, good multitasker, fast, and professional. Orders have been accurate and service has improved so much!
Honestly, I usually order off of Doordash, so I don't really go into the store so I can't really say anything about the establishment itself. However I sincerely have no idea why everytime I order as of late, I constantly get a sub that is either just flat out wrong or oddly half of the sub I ordered is completely different and the other half is perfectly fine. I have zero idea why this has been happening so consistently over the past half a year. All I order is a toasted chicken bacon ranch without the ranch, mayo, onions a... read more
Ordered through Door Dash. Mistake was made with our order, which wasn't a big deal and happens from time to time. Simply put in a re-delivery. After 30 mins I called to just on the status. The "Manager" Beth started getting an attitude that there's NO POSSIBLE way it was made wrong because she did it herself. After I said I already sent the pictures to Doordash, she said I would have to come in person and personally show her the sandwhiches... I called Doordash for help and she told them at 5:15 that she couldn't redeliver ... read more
Great hospitality and welcoming
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 4.2 star rating with 76 reviews.
When is Jimmy John's open?
Jimmy John's is open now. It will close at 6:00 p.m.
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