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Jimmy John's

3.5

About this business

Location details

30749 Milford Rd, New Hudson, MI 48165, New Hudson, MI, 48165, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.5194 reviews
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Josh Jones's profile image
Josh Jones 
a week ago

Incredibly slow location. I’ve been over 5 times and it’s slow every time. Be prepared to wait ten min for a single sandwich. 

Natalie Woolman's profile image
Natalie Woolman 
a month ago

Went to this location today. The customer service continues to be terrible. I gave them another chance. The employee working the drive thru named Jason said nothing to me when I pulled up to the window. He stuck his hand out and motioned for my payment. He then proceeded to close the window, process my payment, hand the card back to me, close the window again, hands me my food, I say thank you because he has not spoken a word and he closes the window without ever speaking. This location needs some serious training on good cu... read more

S H's profile image
S H 
a month ago

Terrible service 

Jillian Black's profile image
Jillian Black 
a month ago

Jimmy John’s is known for their speedy service, but I waited over 15 mins for my 2 sandwiches in the drive thru with only 1 person ahead of me. I thought maybe they were busy inside, but when I pulled through- there was no one inside. The guy working the drive thru was so rude! I asked him if I could get one of the sandwiches toasted and he just said “no” real curt. When I was at the window, he never once said anything. I even said “hello” and “thank you,” but he just ignored me and closed the window. Definitely not someone ... read more

Alexa's profile image
Alexa 
2 months ago

I gave this Jimmy John’s many chances for redemption and it is truly the slowest Jimmy John’s I’ve ever encountered. Whether I order in the drive thru, or order ahead, it is freaky slow… never fast. Don’t even thinking about delivery. I only live 5 min away and it always takes at LEAST an hour. I have a toddler and drive thru & delivery are the easiest options unfortunately. Sigh. I love Jimmy John’s but at this point I will go to the location and extra 5 min away just for smoother service. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.5 star rating with 194 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open at 11:00 a.m. 

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