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4850 Joule Street, Suite A1, Reno, NV, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every time I contact their customer service, they are fantastic!!! I ran out of yarn on a project and they sent out supplements right away! Their products are also amazing! I love the way their kits knit up!
Since we lost our only LYS in Fairbanks, Alaska Jimmy Beans is now my LYS. Big thanks to Gus for all his Patient & Kindness for his help.
They are the best! That’s all I have to say.
Business response:
We love ya, Darby! Thank you!!
I’m incredibly impressed with the customer service at Jimmy Beans. I haven’t ordered much from Jimmy Beans, yet! But the experience I just had exchanging a faulty item, made me want to order more. Incredibly quick responses from the team, their process is thoughtful for the shopper and I received the same quick shipping that I had in my original order so I could get back to knitting in a hurry. Please let your customer service team know they’ve been amazing and while I hope to not have to work with them again… I know they’ll... read more
my sister and I found JBW by serendipity in 2015 and happened to visit the old warehouse the day of a yarn tour (we were not part of). staff welcomed is in to the warehouse to browse among the tour participants. so many fabulous products. I really want to visit again.
Wonderful customer service, great products, fast and reasonable shipping... Never a problem. Love Wool Watcher, too!!
Great products and their customer service team is fantastic!!!
Have only ordered online, but the selection and customer service has been excellent. Will definitely stop in on my next trip to Reno.
Your yarn is great, but your customer service is the best!
Jimmy Beans Wool has a 4.8 star rating with 615 reviews.
Jimmy Beans Wool is closed now. It will open tomorrow at 9:00 a.m.
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